Tagged: theme colour change
January 15, 2017 at 6:08 am #28602
I have upgraded to eMag pro but cannot change the primary red color of the theme. It is surprising because I could change the colors easily in the free version.
I want to change all the reds to dark grey.January 15, 2017 at 11:19 am #28623
We apologize that you are having trouble with the theme. We are currently verifying the issue regarding the color option in the theme latest version ( version 1.0.2 ) of the eMag Pro.
It the issue persists in the theme we will surely update the theme with the fix as soon as possible.
Thank you for the patience,
Best Regards !!January 16, 2017 at 2:36 am #28681
Thanks, please update when the issue is resolved.January 16, 2017 at 10:57 pm #28779
The issue regarding the color changing option has been resolved with the theme update.
Please update the theme to the latest available version ( version 1.0.3 ) for the fix of the issue.
Best Regards !!January 18, 2017 at 12:19 am #28934
Have updated the theme, still not able to change the color.January 18, 2017 at 1:05 am #28940
The fix to the issue has been tested and verified with the latest version on our side.
If the issue still exists in your side, if possible , please provide us your website back-end login credentials by sending DM to us to our official support e-mail : support[at]wensolutions.com so that we could log into your website and provide a fix.
Best Regards !!January 24, 2017 at 10:45 pm #29791
Not changing still….I have emailed you my login credentials 2 days back, please check.January 24, 2017 at 11:25 pm #29804
While we have inspected your site with the login you have provided through the e-mail. It is seen that the theme has not been updated to the latest available version of the e-mag Pro theme ( version 1.0.3 ).
Also, you are not getting the update notification in the theme because of the missing lisence key in the Admin Dashboard > Appearance > Theme Lisence.
Please paste in your lisence key in the field and update the theme for thefix of the issues. For referance please go through the link here : http://themepalace.com/tutorials/activate-themes-license/
please write back to us if you have any further confusions / queries.
Best Regards !!January 25, 2017 at 3:41 am #29845
Resolved!!!!! Thanks for the prompt replies.January 25, 2017 at 3:53 am #29847
Glad we could help you !!
If you have any issues further, please feel free to post your queries and we will happily help you further.
We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
Best regards !!
Best Regards !!
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