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  • #4124
    ANorwood
    Participant

    Under Appearance > Widgets I’ve added text widgets, custom menus, etc. to the footer widgets, but nothing shows up in the footer except the copyright line. Is there somewhere else I need to adjust to have these show up?

    #4130
    wensolutions
    Keymaster

    Hello @ANorwood,

    I have checked locally to add widgets to footer widgets and the widgets are showing perfectly. However there is option available in customizer to restrict the no. of footer widgets. To restrict the footer widget
    Go to Admin Panel / Appearance / Customize / Theme options / Footer options. In this section you will see Number of sidebar in footer area option. Here you can choose no. of footer widget to display. Make sure that you have not selected 0.
    OR else you can post you site URL cause it will be easy for us to debug.

    Regards!!!

    #4264
    ANorwood
    Participant

    Thanks for the suggestions, but the theme options are already set to show 4.
    Here is the url if you could please take a look and point me in the right direction to fix this: http://innovatedirectmail.com/TestSandbox3
    Thanks!

    #4307
    wensolutions
    Keymaster

    Hello @ANorwood

    By inspecting you site it was found that in Admin Panel / Appearance / Customize / Theme options / Footer options.
    In this section I think you have set Number of sidebar in footer area option to be 0.
    You might have set this option to 4 but I think you forgot to click Save and Publish button.
    You always need to click on Save and Publish button to see the changes.

    Hope this will help to resolve your issue.

    Regards!!

    #4319
    ANorwood
    Participant

    I already had ‘saved and published’. It is still not working.
    Anything else I should be looking at?

    #4320
    wensolutions
    Keymaster

    Hello @ANorwood

    Try deactivating third party plugins on by one and check if you have installed any. Cause this might be due to some plugins as well.
    There is no such thing that you should be looking at for you footer apart from adding widgets to footer area and selecting Number of sidebar in footer area option to be 1/2/3 or 4.
    Can you provide screenshot of customization section where you have selected Number of sidebar in footer area to 4.
    Let us know how it goes.
    Feel free to post if any confusion.

    Regards!!!

    #4338
    ANorwood
    Participant

    I already tried deactivating all plugins earlier, and still no luck.
    Here is a link to a page where you can see the screenshot.

    #4350
    wensolutions
    Keymaster

    Hello @ANorwood,

    By seeing your screenshot I saw something going wrong with customizer section.
    If possible, can you please email us your WP admin credentials at our official mailing address support@wensolutions.com so that we could check the setup based on current issue?

    Regards!!!

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