Viewing 10 posts - 1 through 10 (of 10 total)
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  • #143919
    Andrew Lamb
    Participant

    Just bought travel insight pro and am setting it up own a website. I already have it working well on another site, version 1.4.5. The new version, 1.4.8 is displaying a menu over the home page slider and is displaying a section Our Team members that there is no menu option to alter and that is NOT on the 1.4.5 version and there is no ability to re arrange the home page sections which there IS in version 1.4.5. Help please as not happy with this which should have been a VERY simple set up the site is cardifflifemodel.co.uk

    #143920
    Andrew Lamb
    Participant

    Anyone there?

    #143922
    Psink
    Keymaster

    Hello Andrew

    We are really sorry for getting you in trouble. We are fixing the sortable issue.

    We will contact you soon within 24 hrs, please be patient until we fixed the issue

    Regards,
    Psink

    #143923
    Andrew Lamb
    Participant

    Go to my website https://cardifflifemodel.co.uk and see that there is a menu overlaying the slider on the homepage – this is unacceptable and there seems to be no way to remove it.

    Sorting should be there and I appreciate that you are looking into this.

    What is ‘Our Team Members’ and why is there no ability to amend this?

    Urgent attention required otherwise I’ll have my money back and go back to the free version.

    Really not happy!!!

    #143927
    Andrew Lamb
    Participant

    Still waiting!

    #143929
    Andrew Lamb
    Participant

    It looks different in landscape to portrait on a phone in Chrome. Why?

    I really should not be having these issues.

    GET BACK TO ME NOW!!!

    #143930
    Psink
    Keymaster

    Hello Andrew

    We apologize for everything for being late for the reply.

    Actually, we are working on the theme for solving an issue that you have reported above

    can you please describe more on this “It looks different in landscape to portrait on a phone in Chrome. Why?”?

    Best wishes
    Psink

    #143934
    Psink
    Keymaster

    Regarding “our team member”, it a part of the business layout which you can choose inside setting “Hompage Section >> Home page layout – there you will get the option to select homepage layout ), mistakenly it gets display in default home page layout, we will fix this

    And regarding menu, we will fix this issue too

    Please give us a few couples of hrs about 13 – 15 hrs

    psink

    #143942
    Andrew Lamb
    Participant

    How will you fix it and given I bought this why wasn’t it good from the get go?

    Can you just give me details of how to have this as version 1.4.5 without loosing the work I’ve done today.

    Get an android, go to cardifflifemodel.co.uk look at it in portrait and then rotate the phone and look at it in landscape. Scroll through content each time. You’ll see there are major differences.

    I can tell this version has not been tested on phones or different browsers. Had it been you’d have seen the problems. You have no right to release something this painful to view and work with and such a waste of my time. I think you need to give me a refund whether you fix it or not.

    #143983
    Andrew Lamb
    Participant

    Come on! Just tell me how to get to 1.4.5 and give me some compensation please. Totally unacceptable to roll out something that is patently rubbish and no comparison to the previous version.

Viewing 10 posts - 1 through 10 (of 10 total)
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