Tagged: eMag Pro; Slider
January 9, 2017 at 2:04 pm #28016
I have installed eMag Pro theme.
However, the slider on the Home page isn’t displayed.
Also, the Slider Property is not available in the Customize section.
Can you please help?
Thanks in advance!January 9, 2017 at 10:47 pm #28048
To enable the slider go to Admin Panel > Appearance > Customize > Home Main Slider > Setting Options.
There you can select the particular category to display in the slider section.
Similarly you can manage the slider property by going to Admin Panel > Appearance > Customize > Home Main Slider > Slider property.
Also if the issue is not solved post your site URl.
If you have any confusion further please let us know.
Best Regards!!January 10, 2017 at 10:25 am #28100metalcoatParticipant
Is there a way to completely remove the blog/slider so I can have a normal homepage?January 10, 2017 at 10:50 am #28104TravelGirlParticipant
Good Morning, I may be missing something, but there isn’t any photo showing on my header (including the original photo)… I may not be posting in the right place, not sure I have the plugins all activated??? I’m not able to set up my site to look like the demo.
Little frustrating, because this shouldn’t take an hour or more to figure out… thank you so muchJanuary 11, 2017 at 1:01 am #28171
As per the theme core feature,with the current version the home page layout can only be setup by using the home page sections or by using the widgets from the Admin Dashboard > Appearance > Wigdets > Home / Front Page Widgets widget areas.
Please choose an approach provided by the theme for the home page setup accordingly, and post your queries if you need any help further.
Hope you will Understand,
Best Regards !!January 11, 2017 at 6:31 am #28197
Hello Wen Solutions,
I tried all your suggestions. but still the slider isn’t working.
Also the Slider Property isn’t available.
Can you please let me know the email ID where I can send the URL?
Best Regards!!January 11, 2017 at 6:35 am #28198
While we have checked the slider for the theme, it seems to be working fine on our side.
You can send your queries at our official support email along with the Site URL and details at : support[at]wensolutions.com
Best Regards !!January 11, 2017 at 6:57 am #28202
Thank you very much for your quick response.
I have sent the email with the details.
Can you please respond with your help?
Best Regards,January 11, 2017 at 7:00 am #28203
We will surely follow up on the issues you are facing after we receive your e-mail. Kindly, wait for our followup response via e-mail.
Best Regards !!January 11, 2017 at 7:11 am #28204
We apologize for the delay in response as we were working in background on the fix for the issue regarding the header image in the eMag Pro theme.
The Header image issue has now been resolved in the theme via theme update. The header image can now be set from the Admin Dashboard > Appearance > Customize > Theme Options > Layout Options > Default Banner Image.
Kindly, update the theme to latest available version ( version 1.0.2 ) that fixes the issue regarding the Header image display in the theme.
Thank you for your patience,
Best Regards !!January 11, 2017 at 9:30 am #28209
We have checked your dashboard and it is seen that you are using the free version of the eMag thene currently.
The free version of the eMag theme does not have the feature to set slider properties as it is the pro feature of the theme.
All the other features of the free version of the theme are working fine while we tested in the site.
To get the feature of the slider properties along with other amazing features of the eMag Pro Theme, please see the link here : http://themepalace.com/downloads/emag-pro/January 11, 2017 at 2:31 pm #28261TravelGirlParticipant
thank you for your response, I have version 2.1 Travel Pro which I just purchased the other day. Still no image…oops I may be on the section of the forumJanuary 11, 2017 at 11:10 pm #28308
Here is the specific support forum link of Travel Eye Pro to post in your specific queries.
Please open up a new fresh tickets with your queries so that our support personnel can assist you on your queries.
It’s actually very difficult and not possible to follow up your threads if you keep on posting on irrelevant forums and discussions.
Therefore, to make it more easy we have particular forum for each of our themes so that users could get the dedicated support.
Hope you would Understand,
Best Regards !!
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