Home Forums Plugins WP Travel Advanced Gallery IMPORTANT Notice: WP Travel Advanced Gallery Support forum

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  • #100478
    wensolutions
    Keymaster

    Dear users,

    If you have any queries/confusion regarding the plugin then please post them in the plugin support forum given below:

    Support Forum

    We will get back to you as soon as possible.

    Thank you.

    #124945
    Sandra Alvarez
    Participant

    Hi,

    I’ve tried to make a support ticket at the link you posted above, however my login info doesn’t work there, only here. I wanted to get help in updating the images in the gallery. They appear blurry. I’ve updated the min sizing in media settings and downloaded the Regenerator you suggested. Still no luck. Help please!

    You can also respond to me at lizette@levelcreativellc.com

    #124963
    wensolutions
    Keymaster

    Hello,

    Please once provide us with your site URL so that we can inspect your image height.

    Also, please try adding the image of a larger height so that it can help with your issue.

    Regards.

    #125011
    Sandra Alvarez
    Participant
    #125189
    Sandra Alvarez
    Participant

    Just making sure you saw this

    https://touramor.com/itinerary/morocco/

    #125510
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the issue you have mentioned related to blurry image is the known issue and our developer has fixed the issue.

    The next update will be released within this week. Please update to the latest version of WP Travel to resolve the issue.

    Please verify the issue and even if the issue still persists, kindly let us know.

    Regards.

    #125837
    Sandra Alvarez
    Participant

    Thank you!

    I’m also experiencing another issue. Once I select options on the trip page, the Book Now button is not showing up. Is there something I’m overlooking?

    #125848
    Sandra Alvarez
    Participant

    Also the Google Map API Key is not working and receives an error message every time I try to input the location and the thumbnail under Downloads is missing (next to the download I included).

    #126439
    Sandra Alvarez
    Participant

    I’m also experiencing another issue. Once I select options on the trip page, the Book Now button is not showing up, actually, nothing under the tab shows up. Is there something I’m overlooking

    Also, the Google Map API Key is not working and receives an error message every time I try to input the location and the thumbnail under Downloads is missing (next to the download I included).

    Is there a way to have the date show up in V4, without the customer having to search for it in order to book? And lastly, is there a way to specify a deposit by dollar amount as opposed to percentage?

    I have a client meeting in two days and we have been unable to move forward with launching a section of her site due to issues with the plug-in. Please advise as soon as possible.

    #126492
    wensolutions
    Keymaster

    Hello @t0uram0rllc,

    We would like to apologize for the trouble.

    Please find the answer to your queries below:

    I’m also experiencing another issue. Once I select options on the trip page, the Book Now button is not showing up, actually, nothing under the tab shows up. Is there something I’m overlooking

    Response: Have you added the custom booking option from the backend? It seems that you have added the custom booking links from the backend.

    Screenshot: https://d.pr/free/i/54ZQxX

    If you want the calendar to appear under the booking tb then you need to add the prices and dates from Price and Dates section.

    Also, the Google Map API Key is not working and receives an error message every time I try to input the location and the thumbnail under Downloads is missing (next to the download I included).

    Response: When we tested the google map setting on our side, everything is working fine. So please once make sure you have added the correct API keys from the setting. If the issue still persist then kindly let us know.

    Is there a way to have the date show up in V4, without the customer having to search for it in order to book? And lastly, is there a way to specify a deposit by dollar amount as opposed to percentage?

    Response: With the V4 version, the dates will be displayed on the calendar. Available dates will be displayed in the calendar so that the customer will be able to book the trips.

    For clear information you can refer to below-given link:

    https://wptravel.io/recurring-dates-feature-for-your-trip/

    As for the deposit, as of now, there is only a percentage-wise setting. The partial payment can be set percentage-wise only. However, we have already noted this as the requested feature and promise to work on this future.

    Also, we would like to wish you all the best for the meeting and hope it goes well. From our side we will be doing our best to keep up with our customers.

    Additionally as for the maps and booking section, please get back to us after verifying the issue.

    Thank you and stay safe.

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