Home Forums Plugins WP Travel Pro IMPORTANT NOTICE: WP Travel Pro Support forum

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  • #98362
    wensolutions
    Keymaster

    Dear users,

    If you have any queries/confusion regarding the plugin then please post them in the plugin support forum given below:

    Support Forum

    We will get back to you as soon as possible.

    Thank you.

    #145327
    James Dunford
    Participant

    Hi, I am running version 5.6.2 of wordpress using Travel Ultimate Pro with WP Travel Pro plugin.
    I just updated the theme and the plugin and now the trip facts are displaying twice. I have initiated health check and disabled all other plugins so that only travel ultimate pro and wp travel pro are running but problem persists. I have tried disabling the theme and running default theme and the problem goes away, so it appears to be a conflict with the theme. Please advise how to correct this issue.

    kind regards

    James

    #145659
    tt74
    Participant

    Hi,
    We have been waiting for a fix to this duplication bug on the Travel Ultimate Pro template before we can upgrade to the latest WP Travel version, which includes important functionality for our business.

    Can you advise when the bug fix will be released.

    Thanks
    Simon

    #145664
    James Dunford
    Participant

    Ok, this is definitely a theme issue. I posted about this issue several days ago and this is really not good enough as a response. Where is the customer support? Are you a serious company or do you just take the moneys and run? I am going to start posting reviews of your company everywhere I can find to warn people to stay away from you if you don’t start addressing the problems in your system. I will have to make a decision on whether I continue with your product or change to another company that actually cares about their customers. I hope that won’t be necessary.

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