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  • #49167
    Catharina Wurlitzer
    Participant

    Hello,

    I was trying to install and activate my eVisionThemes dashboard but I keep getting the “Unauthorized” error. Looking at the support forum I came to find that it is probably a license issue.

    I accidentally activated the license on my local test machine first and cannot seem to disable it. I tried hitting the button, but everything I reloaded the page, the license was active again. I also tried to setup the site on themepalace, but that did not change anything either. Is there a way for you to reset the license so I can re-enter it on my live site?

    Thanks!

    #49206
    wensolutions
    Keymaster

    Hello @wurlitzerhealth,

    Please once go to your Theme Palace account and try to update site address URL .

    If this does not fix the issue then please contact in below given mailing address for further help.

    Email :
    @themepalace.com">info@themepalace.com

    Hope this helps.

    If you require any help further please feel free to post them.

    Best Regards!!

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