April 1, 2020 at 11:42 am #119702
Also having issues as below;
1) When selecting multiple dates for a trip – only one date shows in the search
2) When seeing more than one trip in the search, it does not show in date order.April 2, 2020 at 2:20 am #119741
Please find answers to your queries below:
Query 1) When selecting multiple dates for a trip – only one date shows in the search
Response: Regarding your query, only an individual trip page shows all the multiple dates you added in the booking tab. While itinerary pages are showing the first date you set for the trip. This feature to show all dates on the itinerary page is not available for now, so you can consider hiring a freelancer or our professional developer.
Query 2) When seeing more than one trip in the search, it does not show in date order.
Response: Regarding your query, everything is working fine on our side and the trip search is showing the trips with the correct date order. If you search the trip with the dates in ascending order, it shows the trips in ascending date. Similarly, if you search the trip with the dates in descending order it shows the trips in descending date as shown in the screenshot given below:
So, once verify the issue and if the issue still persists, please provide us with your site URL and screenshot of the search section so that we can help you.
If you have any queries further, let us know.
Regards.April 2, 2020 at 8:09 am #119782
Regarding your queries, by default, the trips that are created will be listed accordingly not by the trip departure date.
Further, as we said earlier if you search the trip with the dates in ascending order, it shows the trips in ascending date. Similarly, if you search the trip with the dates in descending order it shows the trips in descending date.
Once verify the issue by updating to the latest version of WP Travel and WP Travel Pro.
So, please provide us your site URL if the issue still persists.
Regards.April 2, 2020 at 8:50 am #119792
http://yellowdays.co.uk is the link
SO my question is, how do you change the default so it shows by departure date instead?
When selecting ascending order this does not work – some trips are then removed from the search.April 2, 2020 at 6:53 pm #119772April 3, 2020 at 7:51 am #119878
Regarding your query, as everything is working fine on our side. So to inspect further please provide us your login details. Also, if possible provide us your FTP at wensolution[at]gmail.com
Regards.April 3, 2020 at 3:28 pm #119962
I have sent an email with detailsApril 6, 2020 at 8:10 am #120129
Thank you for the login details.
Regarding your query, we are inspecting issues that you mentioned and we will get back to you soon after further inspecting.
Regards.April 7, 2020 at 2:23 am #120186
We have fixed the issue of searching the trip with the dates in ascending order and the trip with the dates in descending order.
Regarding another query, trips displays as per the date you created the trip on the archive page, not as per the trip departure date. The feature to show all trips date wise by default in a search page is currently not available. As much as we would love to help you, we are unable to do so as it requires hiring code customization. So you can consider hiring a freelancer or our professional developer.
Hope this helps.
Regards.April 13, 2020 at 3:34 pm #120800
How do we get this update, because we are still seeing this issue.April 14, 2020 at 5:20 am #120846
Regarding your query, trips you have created need to be updated so we manually updated your trip again and it is working fine.
So, if you get issues on any trip, try updating the trip and check the issue again.
Otherwise, we have already fixed the issues you are facing.
If you have further queries, let us know.
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