Home Forums Pro Themes eMag Pro Screen Lock Up

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  • #51468
    Kristen Crosby
    Participant

    Hello,
    as far as I know I have the most updated version of emag pro, but whenever I click the arrows on the home slider to get to a new story, the screen fades out and then locks up. This also happens if I click literally anywhere on the site that isn’t a link. Any advice?

    #51514
    wensolutions
    Keymaster

    Hello @kmchurch,

    As far as we have checked the theme locally we are unable to find such issue .

    So please post your site URL so that we could inspect further and help you .

    Best Regards!!

    #51568
    Kristen Crosby
    Participant

    Thanks for the response! The URL for my site is http://www.oraclenewspaper.com/

    It may be something with a plugin, but I have no idea where to start.

    #51571
    wensolutions
    Keymaster

    Hello @kmchurch,

    When inspected your site URL we found some console error .

    The error might haven generated due to conflict with the third party plugin so please try disabling the third party plugin one by one and check your site if the issue is fixed.

    If the issue is fixed you will know the exact plugin that have created the issue.But if the issue still continues then kindly let us know.

    Hope this helps.

    Best Regards!!!

Viewing 4 posts - 1 through 4 (of 4 total)
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