Home Forums Pro Themes Photo Magic Pro Yesterday i purchased Photo Magic Pro – payment taken but not showing on my acco

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  • Author
    Posts
  • #72287
    omnisector
    Participant

    Yesterday I purchased photo magic pro using pay pal – got file to download – but have not received email confirmation nor is the the theme shown on my account – please can you advise – TIA – Andy

    #72298
    wensolutions
    Keymaster

    Hello @omnisector,

    First of all thank you very much for buying the pro version of the theme.

    As for your query, we will contact the respective department and let you know.

    Thank you.

    Regards!!

    #72301
    wensolutions
    Keymaster

    Hello @omnisector,

    Also, please check your spam folder once. If the email is not even there kindly let us know.

    Thank you.

    #72430
    omnisector
    Participant

    Thanks – i have checked spam not there – i have a pay pal reference i can send – the purchase is not even showing in the theme palace my account area

    #72451
    wensolutions
    Keymaster

    Hello @omnisector,

    We will once verify and inform you.

    Thank you.

    Regards!!

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