We can’t provide extensive help in terms of modifications. If you are requesting modification help, which only requires us to publish 3 or 4 lines of code, we will be glad to assist you. However, if you need more work done, we can provide guidance and you would then need to hire a customizer. Customization questions are assigned lower priority than questions pertaining the installation, setup or usage of our products.

You can view theme the installation instructions for your theme on our theme instructions page.

Sometimes it is necessary to know the ID of a particular post. For example, you might need to know the ID of a post you want to add as a “featured post” to the slider in our theme. To determine the post ID, use one of these methods: Look in your browser status bar for the ID:

1. Go to Posts => All Posts in your WordPress Admin Panel
2. Hover your mouse over the link to the “item” you need the ID for.
3. Look at the status bar (at the bottom of your browser)which will show you the url for the post. The end of this address will be something like “post=123”. In these cases, 123 is the Post ID.

Install a plugin: Install and activate Catch ID’s Plugin which will display the ID in your Post admin panel.

It is always recommended to add featured image in your posts and pages. Our themes are highly dependent on featured images. Setting Featured Image 1. Open the editor of the post/page where you want to display image, and locate the Featured Image module in the bottom right corner under Page Attributes. Click on Choose a Featured Image. 2. Then you can either upload the image from your computer or select the existing image from your media library and click on Set Featured Image. For more Click Here

All our free themes only have a Featured Post Slider. But if you upgrade to Pro or Premium themes, you have the option for Featured Image slider and so on. Featured Post slider is created to highlight your posts in the slider. To add the feature post slider, just follow the steps as below:

1. First create the post. Don’t forget to add Featured Image in the post as this image is used in the slider. Click here to see how to add Featured Image.
2. Then get the ID of the post. When you write or edit your post, you will see the ID in your browser address bar. But if you cannot find it then Click here to see how to find post ID.
3. Then go to “Appearance => Theme Options => Featured Post Slider”.
4. Add in the post ID that you want to highlight

File Transfer Protocol (FTP) is an application software which is used to transfer files between a web server and a computer over a TCP-based network, such as the Internet. We recommend FileZilla, an open-source software distributed free of charge under the terms of the GNU General Public License. Put simply, an FTP client is what most website owners use when they need to download, edit, and upload their website’s files. Most FTP connections require a hostname, a username, and a password. These are most often supplied by web hosting providers in the following form:

• FTP Host: ftp.example.com
• FTP User: user@example.com or user
• FTP Password: password

Read more information about FTP Clients in the WordPress Codex. After you purchase and download your theme from Theme Palace you can choose either of the approaches given below to install your theme.

Approach I : From your admin dashboard.

1. Log into the WordPress Dashboard with your login details. 2. Select the Appearance panel, then Themes. 3. Select Add New. 4. Then select Upload Theme button. 5. Click Browse to locate education-hub-pro.zip file from your computer. 6. Select education-hub-pro.zip and click Install Now.

Approach II : Upload and install theme through FTP client

You can use FTP client like FileZilla to connect your web server. 1. Unzip education-hub-pro.zip to your Desktop. 2. Using an FTP client to access your host web server, go to /wp-content/themes/ and upload your new copy of Education Hub Pro Theme. 3. Now, log into the WordPress Dashboard with your login details. 2. Select the Appearance panel, then Themes. 3. You will see the theme in the list. 4. Then click Activate button. 5. Now the theme will be activate and go through the following options to set up the theme step wise.

You can use the purchased theme in multiple websites. Except you won’t be getting any update notifications, supports and theme updates on them.

Well, you have to re-purchase the theme and obtain the unique license key for it.

Normally the provided License key works well on majority of servers. If this is the first time installation and having problem then in this case, you need to contact your hosting support providers. Some servers blocks API with GET request while trying to authenticate and validate the user API Key. If you have used key before on any installation or either on demo server then same key won’t work for other multiple domain since it is valid for single domain only. Try deactivating before you use it in actual domain.

If you want to update your theme after a year, then you need to re-purchase it. But if you don’t need update then you don’t need to re-purchase it.

If you do not wish to renew after a year, your site will still be running fine except your product would not be eligible to get new version updates.

After you purchase a theme from Theme Palace you will also receive a license key ( API key ). This key will be use for receiving automatic theme updates. Follow the below instruction for implementing this Key with your product.

1. Go to your dashboard My-Account on Theme Palace. Retrieve your API key from 'My API Keys' section.
2. Now go to your WordPress admin dashboard and access API page from 'Appearance-> Theme License' and input your API key. Finally 'Save' to submit your information.

Know this process in detail.