Why it is showing “License status known” ?

Normally the provided License key works well on majority of servers. If this is the first time installation and having problem then in this case, you need to contact your hosting support providers. Some servers blocks API with GET request while trying to authenticate and validate the user API Key. If you have used key... (Read More)

How do I upgrade my theme to latest version?

To upgrade your theme to the latest version, you need to download the latest theme ZIP file in your Theme Palace account page and replace your theme folder with this new folder. You will be notified about the updates to the themes if you have already activated  your License Key. (Read More)

Do I get the automatic updates of the themes?

After you purchase a theme from Theme Palace you will also receive a license key ( API key ). This key will be use for receiving automatic theme updates. Follow the below instruction for implementing this Key with your product. Go to your dashboard My-Account on Theme Palace. Retrieve your API key from ‘My API... (Read More)

What is an FTP client and how is it used?

File Transfer Protocol (FTP) is an application software which is used to transfer files between a web server and a computer over a TCP-based network, such as the Internet. We recommend FileZilla, an open-source software distributed free of charge under the terms of the GNU General Public License. Put simply, an FTP client is what... (Read More)

How to install a theme?

Approach I : From your admin dashboard. 1. Log into the WordPress Dashboard with your login details. 2. Select the Appearance panel, then Themes. 3. Select Add New. 4. Then select Upload Theme button. 5. Click Browse to locate education-hub-pro.zip file from your computer. 6. Select education-hub-pro.zip and click Install Now. Approach II : Upload... (Read More)