Archives: FAQs

Price denomination of all our products selling from Theme Palace marketplace is in USD. (Read More)

Yes, it is only valid for one domain and one website. (Read More)

You can use the purchased theme in multiple websites. Except you won’t be getting any update notifications, supports and theme updates on them. (Read More)

Well, you have to re-purchase the theme and obtain the unique license key for it. (Read More)

Normally the provided License key works well on majority of servers. If this is the first time installation and having problem then in this case, you need to contact your hosting support providers. Some servers blocks API with GET request while trying to authenticate and validate the user API Key. If you have used key... (Read More)

If you want to update your theme after a year, then you need to re-purchase it. But if you don’t need update then you don’t need to re-purchase it. (Read More)

If you do not wish to renew after a year, your site will still be running fine except your product would not be eligible to get new version updates. (Read More)

To upgrade your theme to the latest version, you need to download the latest theme ZIP file in your Theme Palace account page and replace your theme folder with this new folder. You will be notified about the updates to the themes if you have already activated  your License Key. (Read More)

After you purchase a theme from Theme Palace you will also receive a license key ( API key ). This key will be use for receiving automatic theme updates. Follow the below instruction for implementing this Key with your product. Go to your dashboard My-Account on Theme Palace. Retrieve your API key from ‘My API... (Read More)

Refer to this article  to know the process in detail. (Read More)

File Transfer Protocol (FTP) is an application software which is used to transfer files between a web server and a computer over a TCP-based network, such as the Internet. We recommend FileZilla, an open-source software distributed free of charge under the terms of the GNU General Public License. Put simply, an FTP client is what... (Read More)

Approach I : From your admin dashboard. 1. Log into the WordPress Dashboard with your login details. 2. Select the Appearance panel, then Themes. 3. Select Add New. 4. Then select Upload Theme button. 5. Click Browse to locate education-hub-pro.zip file from your computer. 6. Select education-hub-pro.zip and click Install Now. Approach II : Upload... (Read More)