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  • November 15, 2018 at 2:42 pm #85029
    Linda Erlam
    Participant

    The site is tracylynnmusic.com. There is a Favicon and the words ‘Tracy Lynn Music 2017’ associated with this site, this is what appears on the top nav bar. I can NOT find where this resides on the website, I need to change the date, obviously.
    Can you have a look at and tell me where this resides?
    Thank you.

    November 16, 2018 at 6:49 am #85090
    wensolutions
    Keymaster

    Please check your Site Title or Tagline to change the words. In your dashboard, go to Settings > General.

    November 16, 2018 at 8:33 am #85134
    lindaje
    Participant

    Thankyou for your prompt reply. The site title and tag line are correct in the general settings. What I need to change is the Favicon and site title as they appear in the tabs of the navigation bar.Currently that displays as ‘ Tracy Lynn music 2017’ and has a Favicon, which I also need to change.

    November 24, 2018 at 10:56 am #85734
    Linda Erlam
    Participant

    Any info on this? I found the Favicon or Icon change feature but I still can not find where to change the words which are appearing on the menu bar across the top of the screen.
    Here is a screen shot of what appears

    error on site title for Trqacy Lynn Music.com

    http://tracylynnmusic.com/screen-shot-for-tlm-2017-error/

    I have cleared my cache, used different computers ( 2 Mac’s and 1 Pc, and an Iphone, and they all display the Tracy Lynn 2017 as the site title.

    November 26, 2018 at 1:10 am #85811
    wensolutions
    Keymaster

    Hello,

    Whatever text you enter in the text field of site title option, that will appear in the tab.

    Screenshot:

    http://prntscr.com/lmzfz9

    Hope this clears the confusion.

    Let us know if you have any confusion further.

    Thank you.

    Regards!!

    November 26, 2018 at 8:56 am #85834
    Linda Erlam
    Participant

    Well, here’s a screen shot of the site title in the dashboard for customizing the theme, and you can see it says Tracy Lynn Music. But it actually is appearing as Tracy Lynn Music 2017 in the navigation bar. Which is the problem I’ve reported.
    Please follow this link to see the screen shot.

    screen shot of error

    November 26, 2018 at 10:51 pm #85899
    wensolutions
    Keymaster

    Hello,

    As we are not allowed to change the default standard coding for the site title and tagline, the issue may have caused due to activation of the third party plugins which is not recommended by the theme.

    So once please deactivate the installed plugin one by one and verify the issue.

    Let us know if that resolves the issue or not?

    Regards!!

    November 27, 2018 at 12:15 am #85905
    Linda Erlam
    Participant

    I have 18 plugins on this site, from WpEstore, to Jetpack, Yost, Google analytics, buttons, video players, and every one is used and if I have to deactivate every plugin, it will take me DAYS and DAYS to rebuild all the plugins as they are used.

    This is not good, I can not tell my client that her site will be down and unusable for at least two weeks while I try to find out why the software does not recognize the site title. To say nothing of who will pay for the time it will take to rebuild it?

    Is there no other way around this?

    November 27, 2018 at 6:54 am #85929
    wensolutions
    Keymaster

    Hello,

    Since the issue is not caused by the theme, to resolve the issue, you need to deactivate the third party plugins and verify the issue.

    Thank you 🙂 .

    Regards!!

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