- This topic has 1 reply, 2 voices, and was last updated 8 years, 10 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.


Home › Forums › Pro Themes › Business Park Pro › Newly loaded theme freezing site
Since purchasing and uploading the Business Park Pro theme, my site freezes. Im also unable to customize. All I get is a blank white screen that I must refresh several times to get back to the dashboard and even so, I’m unable to do anything else after that.
Hello,
While we have tested the theme on our side with the latest version no such issues you have mentioned are seen on our side.
To debug the issue further please try disabling your plugins ( if you have any third party plugins installed ) and see if the issue occurs. You can also try switching to default themes to see if the issue persists.
If the steps above does not resolve your issues, provide us your login credentials of the website to our official support email support[at]wensolutions.com so that we could log into your website and fix the issue for you.
Best Regards.
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |



