Home › Forums › Pro Themes › Kids Education Pro › Updating from 1.6.7 to 1.6.8 Loose all customizations

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  • September 2, 2020 at 6:54 pm #133005
    w1
    Participant

    Hello,
    I just tried to update from 1.6.7 to 1.6.8 and I lost all homepage customizations, and really most/all things done in the WordPress customizer. I restored from backup and tried again and the same thing happened.

    Is this a bug? Is there a way to update from 1.6.7 to 1.6.8 without this happening?

    September 3, 2020 at 12:23 am #133042
    wensolutions
    Keymaster

    Hello,

    Regarding your query related to the customization, you should not make any modification directly in your parent theme as all of the customizations will be lost upon update to the latest version of the theme and the same situation is here when you reinstall the theme.

    So please go through the child theme for the changes and shift all your customizations in the child theme before you uninstall the theme. You can refer to the below-given documentation link to get detailed assistance on how to create a child theme.

    https://wptravel.io/how-to-create-a-child-theme/

    Hope this helps.

    If you have further queries, let us know.

    Regards.

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