Forum Replies Created

Viewing 15 posts - 1,591 through 1,605 (of 8,657 total)
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  • in reply to: Adding code to any page using code block #112601
    wensolutions
    Keymaster

    Hello,

    Actually, we are not quite clear with query. Can you please explain the issue with specific screenshot for the issue so that we can inspect the issue further?

    Regards.

    in reply to: One Click Data Plugin not working! #112520
    wensolutions
    Keymaster

    Hello,

    As per your query regarding the edit, the image you have sent is not being displayed. Hence, send us the screenshot marking the issue you are facing.

    Hope to get a quick response.

    Thank you

    in reply to: How to edit the footer of the Corpopress free theme #112594
    wensolutions
    Keymaster

    Hello,

    As per your query regarding editing the footer, the option to edit the footer is only available in the Pro version of the theme.

    So, if you want to edit the footer, you need to upgrade your theme to the Pro version.

    Hope this clears your confusion.

    If you have further queries, let us know.

    Thank you.

    wensolutions
    Keymaster

    Hello,

    As per your query regarding the undefined line, we inspected your site and found a white line from the right side search bar widget across the blog post as you mentioned.

    You have to add the additional CSS, following the path Appearance > Customize > Additional CSS

    .dark-version.home .page-section:after {
        background-color: transparent;
    }

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Homepage Section not working #112592
    wensolutions
    Keymaster

    Hello,

    As per your query regarding the homepage setup, you might not have set the homepage to the static page. To set your desired page as homepage in your site, you have to follow the path, APPEARANCE > CUSTOMIZE > HOMEPAGE SETTING and then check the static page option.

    Also, click the dropdown of the homepage and set the page you want to display on the homepage.

    For further clarification, you can go through the screenshot,

    https://prnt.sc/qel39b

    For further setting up the other pages of Education Soul please refer to the documentation link given below,

    https://themepalace.com/instructions/themes/education-soul/

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Thumbnail Image under Gallery Tab shows Blury #112504
    wensolutions
    Keymaster

    Hello,

    Glad you could fix the issue and found workaround yourself.

    If you have any queries in the future, let us know.

    Thank you.

    in reply to: Need info before buying ”Music Freak” theme! #112393
    wensolutions
    Keymaster

    Hello,

    About changing the color, we have options to change color. You can go to the link below for the clarification.

    https://themepalace.com/instructions/themes/music-freak-pro/#doc-how-to-manage-colors-6

    Also query about the hierarchy page path under the title, this feature is not available for now.

    Query regarding the removal of Icon circle on the top menu over the header image, it seems that you have located some menu in social menu section so the circle icon has been appeared in the site. So, please once check if the menu has been located in social menu section and verify the issue by removing menu from social menu section by going to Admin Panel > Appearance > Customize > Menus as shown in screenshot below:

    http://prntscr.com/qf04e9

    Also, if any menu are not being located in social menu section and icon circle is appearing in the site then please add following given CSS code to remove the circle icon by following the path Appearance > Customize > Additional CSS

    .main-navigation .social-menu-item ul {
        display: none; 
        }

    Hope this helps.

    If you have further query, let us know.

    Thank you.

    wensolutions
    Keymaster

    Hello,

    Can you please provide us with site URL so that we can inspect the issue further?

    Regards.

    in reply to: spacing #112192
    wensolutions
    Keymaster

    Hello,

    To remove white space between the header and services section, please add following given CSS code in Additional CSS section by going to Admin Panel > Appearance > Customize > Additional CSS

    .page-id-2399 #content{
      padding-top: 0px;
    }
    
    .page-id-30 #content{
      padding-top: 0px;
    }

    Hope this helps.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Téléchargement #112332
    wensolutions
    Keymaster

    Hello,

    Actually we are not quite clear about your query, please provide screen record if possible mentioning the exact issue you are facing.

    Also, mention which download file of free version is not working.

    And please use English language while making query for easy response.

    Hope this clears the confusion.

    Hoping for the response.

    Thank you.

    in reply to: No “enter licence key” slot in admin panel #112330
    wensolutions
    Keymaster

    Hello,

    As per your query, you have to enter the license key to activate the license of WP Travel pro plugin following the path ADMIN PANEL > WP TRAVEL > SETTINGS > LICENSE as shown in the screenshot below:

    https://prnt.sc/qei9vh

    Hope this helps.

    If you have further query, let us know.

    Thank you.

    in reply to: Update Issue #112198
    wensolutions
    Keymaster

    Hello,

    The issue you have reported has been fixed.

    Please update the recent version of Clean Commerce Pro.

    Hope this helps.

    If you have further query, let us know.

    Thank you.

    in reply to: No “enter licence key” slot in admin panel #112167
    wensolutions
    Keymaster

    Hello,

    First of all, thank you for purchasing pro version of theme.

    Actually, you have to enter the license key to activate the license by going to Admin Panel > Appearance > Theme License as shown in screenshot below:

    http://prntscr.com/qdd8vx

    Hope this helps.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Social menu email not showing #112077
    wensolutions
    Keymaster

    Hello,

    We have fixed the issue, please update the theme.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Show header image only in Home page #112060
    wensolutions
    Keymaster

    Hello,

    Actually, the image that appeared in homepage is not a header image its a slider image. Header image only appears in the pages other than homepage.

    Also, if you donot want the header image to be appeared in other pages then you can remove the header image by going to Admin Panel > Appearance > Customize > Header image

    screenshot: http://prntscr.com/qcv4be

    If you have any queries further, let us know.

    Thank you.

Viewing 15 posts - 1,591 through 1,605 (of 8,657 total)