Forum Replies Created

Viewing 15 posts - 3,421 through 3,435 (of 8,657 total)
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    Posts
  • in reply to: Footer image #80822
    wensolutions
    Keymaster

    Hello @latoyamcneal1,

    If you do not want the slider to display in the homepage then you can disable it by going to Admin Panel > Appearance > Customize > Sections > Main Slider and disable it.

    Hope this works for you.

    Thank you.

    Regards!!

    in reply to: Where can I download the demo data with XML format? #80820
    wensolutions
    Keymaster

    Hello @minco,

    Thank you very much for buying the pro version of the theme.

    Regarding the demo content, Currently, we do not have the demo file bundled within the theme. But we do have the theme’s official documentation which you can refer to set up the site as in the demo.

    Doc link:

    http://themepalace.com/instructions/themes/tp-philosophy-pro/

    Further, if you have any confusion while setting up any of the section then please let us know.

    Thank you.

    Regards!!

    in reply to: The installation #80819
    wensolutions
    Keymaster

    Hello @marianne,

    First of all thank you very much for buying the pro version.

    Now regarding the demo content, currently we do not have the demo content available in the theme. But we do have the theme official documentation that will help you set up your site as in the demo.

    http://themepalace.com/instructions/themes/travel-insight-pro/

    As for the error, when we checked the theme, we were unable to find such issue. Also, we found that you have not activated the pro version so please do activate the pro version and let us so that we can inspect further.

    Thank you.

    Regards!!

    in reply to: Wrong date in "latest news" section of homepage #80732
    wensolutions
    Keymaster

    Hello @stefania,

    While we have tested the issues regarding the date in the latest version of Graduate theme, the dates are being shown correctly on our side.

    To debug the issues further, please check the issues by disabling any third party plugins, ( if you are using any ).

    If the issues are still not resolved, please provide us with details on your WordPress Admin Dashboard access so that we can log into your website and check for issues.

    Best REgards !!

    in reply to: Apply Coupon on cart page not working #80731
    wensolutions
    Keymaster

    Hello @myoun008,

    The significance of website speed is very less with the theme that you are using as generally theme handles layout part of the website only and uses minimal resources as fas as possible.

    Furthermore, all of our theme are developed with best coding practices and WordPress standards and thus is unlikely to have caused issues regarding pagespeed.

    However, if you are still having trouble with your page speed due to the theme, please provide us details on the issues caused by the theme so that we can look into the issues further and provide some precise fix.

    Best Regards !!

    in reply to: Order Notification – Email #80721
    wensolutions
    Keymaster

    Hello @erum-shaheen,

    We could not get the screenshot attached with the previous thread and thus cannot visualize the issue correctly.

    Please provide us working screenshot of the issue with your website URL so that we can check the issue further and provide you with some precise fixes.

    Best Regards !!

    in reply to: Call-to-Action button #80720
    wensolutions
    Keymaster

    Hello @erum-shaheen,

    The “Select Options” text in the add to cart button is actually added by woocommerce plugin itself in case of the variable product ( with multiple options ) and is not controlled by the theme.

    However, if you wish to change the text, you can add in the following code in your child theme’s functions.php file to set your desired text:

    add_filter( 'woocommerce_product_add_to_cart_text', woocommerce_var_pricing_options_add_to_crt_txt, 10 );
    
    function woocommerce_var_pricing_options_add_to_crt_txt( $text ) {
    	global $product;
    	if ( $product->is_type( 'variable' ) ) {
    		$text = $product->is_purchasable() ? __( 'Custom options text', 'woocommerce' ) : __( 'Read more', 'woocommerce' );
    	}
    	return $text;
    }

    You can change the “Custom options text” and “Read more” texts as per your requirements.

    Hope this helps,

    Best Regards !!

    in reply to: Disappointed :( #80688
    wensolutions
    Keymaster

    Hello @popsthepops,

    First of all thank you very much for buying the pro version,

    As for the demo, we do not have the demo content bundled within the theme but we do have the theme’s official documentation that will help you set up your site as in the demo.

    Documentation link:

    http://themepalace.com/instructions/themes/reef-plus/

    Further, if you have any confusion while setting up any of the section then please let us know.

    Thank you.

    Regards!!

    in reply to: How do I link a photo in the homepage gallery to a gallery page? #80686
    wensolutions
    Keymaster

    Hello @salty_dog_68yahoo-com,

    The gallery section in the home page is set up by choosing the category so upon clicking on the image it will redirect you to the category archive page and for you information currently, we do not have the feature to link it to the gallery page and as much as we would love to help you with this, we are unable to do so as it requires higher code customization.

    If you want then you can hire a professional developer to do it for you.

    To hire a developer please refer to below given link:

    http://themepalace.com/hire-a-customizer

    Thank you.

    Regards!!

    in reply to: Footer image #80685
    wensolutions
    Keymaster

    Hello @latoyamcneal1,

    Since we are not quite clear with your issue, can you please explain it with the proper screenshot so that we can provide the precise fix?

    Also, do not forget to post your site URL.

    Thank you.

    Regards!!

    in reply to: Can not find the widget Magazine Plus – Slider #80684
    wensolutions
    Keymaster

    Hello @michielauerbach,

    To know how the slider works in the free version please refer to our official documentation given below:

    http://themepalace.com/instructions/themes/nature-bliss/

    Hope this helps.

    Regards!!

    in reply to: Pause and Play on Slider #80680
    wensolutions
    Keymaster

    Hello @derekstadler,

    Currently, we do not have such feature in the theme and as much as we would love to help you, we are unable to do so as it requires higher code customization.

    So our suggestion to you is hire a customizer if you require the feature.

    To hire a developer please refer to below given link:

    http://themepalace.com/hire-a-customizer

    Thank you.

    Regards!!

    in reply to: Internet Explorer Problem #80678
    wensolutions
    Keymaster

    Hello @leochung1203,

    The Education Hb pro theme is compatible with the IE 11 as you check the demo as well in IE 11.

    http://demo.wenthemes.com/education-hub-pro/

    Since IE:8 is a bit old version and often not used by the user we have not worked on the compatibility to this version.

    Hope this clears the confusion.

    Thank you.

    Regards!!

    in reply to: Feature image in Category page #80562
    wensolutions
    Keymaster

    Hello @jessy,

    If you wanted to display the right point of the image then you have to crop the image yourself and upload.

    WordPress default image sizes are: Thumbnail size (150px square); Medium size (maximum 300px width and height); Large size (maximum 1024px width and height).

    So please crop the image and upload.

    Hope this helps.

    Regards!!

    in reply to: Homepage Text Margin #80561
    wensolutions
    Keymaster

    Hello @jgixtia,

    Please add below given CSS to resolve the issue in responsive view.

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste the CSS.

    #hero-section.image-left .entry-description{
    right: -10.5%;
    }
    
    @media screen and (max-width: 550px){
    #hero-section .entry-title {
        left: 45px;
    }
    }
    
    @media screen and (max-width: 550px){
    #hero-section .designation {
        padding-left: 64px;
    }
    }

    Hope this helps.

    Regards!!

Viewing 15 posts - 3,421 through 3,435 (of 8,657 total)