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Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 30, 2020 at 11:43 am #129902
    Gerald Pattilo
    Participant

    I bought a paid version of University Hub Pro today at 9:50 a.m.
    I can’t download the demo from the site.
    Advise how to download demo data, or return the money for the purchased version.

    Gerald

    July 30, 2020 at 12:12 pm #129903
    scarlet
    Participant

    Hi Gerald,

    Hoping you are doing good.

    While we wait for the admin to respond to the query.
    Hoping this link helps you for importing the theme demo data for University Hub Pro Theme: https://themepalace.com/instructions/themes/university-hub-pro/#doc-how-to-import-demo-42

    Regards,
    Yet another Pro user of Theme Palace Themes.

    July 30, 2020 at 12:14 pm #129904
    Gerald Pattilo
    Participant

    That link don’t help, I did all those steps and still get nothing, I downloaded the Catch Themes Demo Import and I get , There are no predefined import files available in this theme. Please upload the import files manually!

    July 30, 2020 at 12:15 pm #129905
    Gerald Pattilo
    Participant

    I see others have had the same problem, how can we fix this issue?

    July 31, 2020 at 4:43 am #130087
    wensolutions
    Keymaster

    Hello @fmuniv-edu,

    We would like to apologize for the trouble.

    We have reported the issue to the respective theme author and they are currently fixing the issue.

    The update for the theme will be released as soon as we fix the issue and we will let you know.

    Hoping for your kind co-operations.

    Thank you.

    July 31, 2020 at 8:29 am #130107
    Gerald Pattilo
    Participant

    What plugins are used for this demo, I have a deadline and need to get started. Any help that you can provide would be greatly appreciated.

    Thank you

    August 4, 2020 at 12:25 am #130341
    wensolutions
    Keymaster

    Hello @fmuniv-edu,

    We have released the update fixing the issue.

    Please update to the latest version and verify the issue.

    If the issue still exist then kindly let us know.

    Thank you.

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