Home Forums Pro Themes Kids Education Pro Automatic update failed

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #134521
    Emanuela Fresi
    Participant

    Hi to all,
    i’m trying to update my theme from 1.5.6 to 1.6.8, but when i click on “update now” button in WP theme manager, the download fails with this message: “unauthorized”.
    Can you help me please?
    Thank you in advance.

    #134525
    wensolutions
    Keymaster

    Hello,

    Regarding your query, as everything is fine with the latest version of the theme once please verify that the license you have brought has the reached to the expiration date or not

    All of our premium themes comes with the initial 1 year of Subscription i.e. you can download the updates till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates.

    Regarding your query, the issue might have raised due to the expiration of the license of the theme.
    So, please make sure that the license has not been expired.

    Hope this clears the confusion.

    If you have further query, let us know.

    Thank you.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.