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Hello. I paid for order ID #188293, but the payment status has been Pending for several hours. At the same time, I received a receipt for the purchase by email. I’m starting to worry, is everything okay? When will the purchase be available to me?
I contacted support by email but didn’t receive a response.
@lxms, In the case if you have recived a receipt for purchased by email you will be able to downlaod the theme from the Account Page. Here is the link https://themepalace.com/my-account/
Let’s us know if you are not able to download the theme from the Account Page
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