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Unfortunately I have purchased a version of Kids Education Pro which is incompatable with the version of WordPress we use. Does anyone have an older version of KidsEducationPro.zip that is compatable with PHP version 5.3??
Hello @ghillcas-dudley-sch-uk,
The latest version of the theme is with the latest updates which is compatible with the latest version of WordPress and PHP.
So it is always a good idea to keep your Versions updated .
You can also refer to below link about getting the latest versions .
https://wordpress.org/about/requirements/
So our suggestion to you is please update your PHP version and WordPress version .
Hope this helps.
By the way thank you very much for buying the Pro Version .
Best Regards!!
Thanks for the reply!
Unfortunately it is out of my control and am unable to update the version of WordPress 🙁
As it would affect 100s of other sites. Is there not an older version of KidsEducationPro out there??Otherwise how do I go about getting a refund? 🙁
Hello @ghillcaslon-dudley-sch-uk,
In such case we are happy to refund you . To get the refund of the theme please contact at info@themepalace.com .
However we never suggest to use the older version of WorsPress and PHP which is even mentioned in the requirement of WordPress article .
Not only this all the latest theme are developed making it compatible with the latest version of the WordPress and PHP .
Hope this helps.
Best Regards!!
Hello @ghillcaslon-dudley-sch-uk,
You are welcome.
If you have any query further , please let us know.
Best Regards!!
I emailed yesterday, does it take long for info@themepalace.com to respond?
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