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  • Author
    Posts
  • December 7, 2017 at 12:17 pm #59933
    kekwoot
    Participant

    Hi

    Everything goes perfectly. But when i check on mobile product image not appear. It means blank/empty. But when i click on the rectangle of the product image yes it showing image.

    December 8, 2017 at 12:09 am #59976
    wensolutions
    Keymaster

    Hello @kekwoot,

    When we checked the theme locally we are unable to find such issue.

    The product image is displaying fine in both shop page and single product page as you can see in below screenshot:

    https://image.prntscr.com/image/G23dK4t0RI_N7PZtVJ-2VQ.png

    https://image.prntscr.com/image/cmRlNA7kQ3qQDHr3n3BxHQ.png

    The issue might have caused due to use of third-party plugin which may not be compatible with the theme.

    So please once try deactivating the third-party plugin and verify the issue. If the issue still persists then please post your site URL so that we could inspect further.

    Hope this helps.

    Best Regards!!

    Have a good day 🙂 .

    December 8, 2017 at 11:03 pm #60134
    kekwoot
    Participant

    Yes it works fine on browser desktop computer. The issue appear when i browse through browser mobile.

    December 11, 2017 at 11:46 pm #60401
    wensolutions
    Keymaster

    Hello @kekwoot,

    Can you post your site URL so that we could check your site in Mobile and provide the fix?

    Thank you.

    Best Regards!!

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