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Hello, I purchased a pro version of the Yummy Theme. I went through the instructions and it say installation failed. Couldn’t figure out how to fix.
If anyone has any ideas it would be appreciated if not, I want a refund.
Many thanks.
Hello @marciawickedeggnog,
We apologize that you are having trouble with the installation of Yummy Pro theme.
Installation of premium theme zip downloaded can be conducted via direct upload to the WordPress Admin > Appearance > Themes Page or installation via FTP.
Please share with us the detains on the approach that you are having trouble with so that we could help you with the installation issue.
It would also be helpful if you could share some info or screenshot of the issue / error that you are getting during the installation so that we could help you specifically.
Best Regards !!
I am having the same issue. The error message says “The uploaded file exceeds the upload_max_file size directive in php.ini”
I would prefer to upload via the zip drive.Hello allietoe,
First of all thank you very much for using the theme.
Now to solve the issue please follow below given steps:
Step 1: open file php.ini
Step 2: find upload_max_filesize = 2M (default is set to 2MB)
Step 3: Change 2M to 16M
Step 4: SaveYou can even refer o below-given link to find the possible cases that could solve the problem/
Further, please post the queries creating your own ticket so that it would be easy for us to follow up your query.
Thank you.
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