Home › Forums › Pro Themes › University Hub Pro › API licenses will not update (URGENT ATTENTION PLEASE)

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  • January 28, 2020 at 12:51 am #114979
    Jennifer Sims
    Participant

    Dear Support,

    I have four licenses with you for University Hub Pro and none of the licenses API keys will activate, all say unknown. Please advise why and how this can be fixed.

    I have checked in my account and all licenses are still current (two ready for renewal on the 13, 14, February 2020)

    This has been on going for some time and I’m not happy, please advise for this to be fixed.

    Kind regards Jen

    January 28, 2020 at 2:58 am #114991
    wensolutions
    Keymaster

    Hello,

    Please provide us the login detail and the site URL to inspect the issue and for the precise fix at below given email,

    wensolution[at]gmail.com

    Regards.

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