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  • January 9, 2018 at 5:22 pm #62830
    rweiss23
    Participant

    Hi,

    I’m using an Authorize.net gateway and the order details text (via authorize.net plugin) is not formatted very well. Its very condensed and needs carriage returns. I wrote to the plugin author, and they said it was a Woocommerce feature and is related to the theme.
    Are you aware of this issue, and would there be an authorize.net plugin that works well with your theme that you recommend?
    BTW, we are using EH Authorize.Net Payment Gateway for WooCommerce.
    Thanks for your help,

    Roger

    January 10, 2018 at 6:41 am #62889
    wensolutions
    Keymaster

    Hello @rweiss23,

    Actually, the thing is we have not done any sorts of compatibility testing of the plugin that you are using with the theme. Also as much as we would love to help you with this, we are unable to do so as it lies beyond the support we offer for our product.

    However, you can post the link to your page that you are facing the issue and if it could be solved by minor CSS fixes then we will definitely help you.

    But if it cant be solved through the custom CSS then our suggestion to you is hire a professional developer so that your theme won’t be affected in any way.

    To hire a developer refer to below link.

    http://themepalace.com/hire-a-customizer/

    We hope it helps,

    Best Regards.

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