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  • January 11, 2017 at 6:49 pm #28293
    safemintrain
    Participant

    Hello,
    When I first installed Education Hub Pro it came with a page entitled ‘About’ and had some filler text and a contact form.

    But I don’t want a form on my ‘About page’, so I’ve renamed the page ‘Contact Us’ and modifed the permalink to suit, but I would still like to configure the form and change its appearance.
    Where in the theme can I do this?

    Thanks

    Neil A

    January 11, 2017 at 10:20 pm #28296
    safemintrain
    Participant

    Please ignore the above – I realise now that this isn’t a contact form!

    Thanks

    January 11, 2017 at 10:50 pm #28299
    wensolutions
    Keymaster

    Hello @safemintrain

    We are happy that you have figured your problem out but if you have any problem further regarding the theme, Please feel free to post them.

    Best Regards!!

    January 12, 2017 at 12:48 am #28319
    elzanaty
    Participant

    I purchased the education pro theme in on November 10, but I like the University theme.
    Is it possible to exchange license to University theme? They seem to be same price $49

    Last, I was wonder about the expiration date. Does the expiry date mean that I have to pay $49 a year to keep the theme, updates, or support after that date?

    Last, I would like to add shortcode of a different slider in the theme. I did not have the option in education theme. Do you have this option in the university theme?

    PS. Twenty seventeen theme allows shortcode sliders and works well. Are you themes going to include this feature.

    Ehab

    January 12, 2017 at 1:24 am #28325
    wensolutions
    Keymaster

    Hello @elzanaty,

    Please find below the breakdown of your queries and the responses listed down below :

    • Is it possible to exchange license to University theme? :

      • we currently do not have the exchange policies for the themes purchased. So, you cannot exchange the purchased license of the education hub pro theme with the University Hub theme.

    • Does the expiry date mean that I have to pay $49 a year to keep the theme, updates, or support after that date? :

      • The license key is used to verify the theme for the eligibility to get theme future updates and benefits, therefore even though the theme will run without any problems even after the licence expiration you will need to activate the licence again to get latest updates for the theme after expiration.

    • I would like to add shortcode of a different slider in the theme :

      • Both Education Hub Pro theme and the University Hub Pro theme comes with the inbuilt featured slider in the theme that you can modify and setup as per your requirements.

      If you wish to disable the slider and use third party slider shortcodes, you can do that by using the shortcode in home content area, however as the theme has not been tested for usage with third party plugins, we cannot be assured of compatibility of the plugin with the theme.

    Hope this helps,

    Best Regards !!

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