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  • March 2, 2021 at 3:01 am #145571
    Toni Buerki
    Participant

    Hi Team
    After installing the Pro Version and activating all Plugins, i cant do nothing in the customizer. If i change the Font: Website stop working
    If i change a color: Website stop working
    If i change the Logo: Website stop working
    If i change what ever: Website stop working

    Any Idea?

    Cheers
    Toni

    March 2, 2021 at 3:42 am #145575
    Psink
    Keymaster

    Hello Toni

    Can you please share your site login to verify is there any issue with your WordPress site?

    Please share login details through our contact form
    https://themepalace.com/contact-us/

    Regards
    psink

    March 2, 2021 at 7:13 am #145586
    Toni Buerki
    Participant

    More info:
    Created a new branch, installed all new, new DB and no Pugins.

    Installed the Pro Version
    No Plugins
    Customizer > crash
    Switched to chrome incognito. Customizer > crash

    Installed all recommended Plugins same same.

    March 3, 2021 at 12:44 am #145634
    Psink
    Keymaster

    Hello Toni

    Can you please share a screen record of the customizer?

    I have checked all those things that you have mentioned earlier, but I did face any problem while changing a couple of settings in the customizer. All the thing is working well

    For reference please check this screen record
    https://www.awesomescreenshot.com/video/2930053?key=a72f83868350d79ea5229c61f281110b

    Regards,
    psink

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