Home Forums Free Themes Kids Education Customizer fatal error – Kids Education Theme

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  • #144417
    SillyFish
    Participant

    Hi,

    I’m using Kids Education theme (free) and when I click ‘Customise’ under the appearance tab on my dashboard, I receive the following error message:

    Warning: require(/var/www/wp-content/themes/kids-educationinc/customizer/upgrade-to-pro/section-pro.php/): failed to open stream: No such file or directory in /var/www/wp-content/themes/kids-education/inc/customizer/upgrade-to-pro/class-customize.php on line 66

    Fatal error: require(): Failed opening required ‘/var/www/wp-content/themes/kids-educationinc/customizer/upgrade-to-pro/section-pro.php/’ (include_path=’.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/wp-content/themes/kids-education/inc/customizer/upgrade-to-pro/class-customize.php on line 66
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I have a Go Daddy managed WordPress and I contacted them for support but they said this error is a problem with the theme itself and that I should contact Theme Palace for support.

    Can anyone advise me how I can resolve this issue?

    I tried deleting the theme and reinstalling it but that didn’t work.

    Thanks.

    #144447
    Psink
    Keymaster

    Hello SillyFish,

    Thanks for your the info. We have fixed the issue and release new update. Please update the theme

    Regards,
    Psink

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