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  • July 23, 2020 at 11:03 pm #129375
    Tonika Prince
    Participant

    I am unable to install the demo content. when I click “Import Demo Data” I get this response

    An error occurred while fetching file from: https://alabamaic.com/wp-content/themes/educollege-pro/assets/demo-data/educollege-pro-all-content.xml!
    Reason: 404 – Not Found.

    Please Help

    July 24, 2020 at 6:31 am #129402
    wensolutions
    Keymaster

    Hello,

    Sorry for the inconvenience, the issue is the known issue and we have reported the issue to the theme author.

    We will soon release the update fixing the issue with importing demo file.

    Hoping for your kind co-operation.

    Regards.

    July 28, 2020 at 8:13 am #129689
    wensolutions
    Keymaster

    Hello,

    To import demo data following steps is required:

    – First Catch Themes Demo Import plugin is required
    – ‘TP Education’ plugin should be active
    – Theme go to Appearance > Theme Palace Demo Import

    from there just click an import button one of Demo data to import Data.

    Note: Importing Demo data may take 5 – 10 minute to be fully done

    Hope this helps.

    Regards.

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