Home › Forums › Free Themes › Clean Commerce › Expand primary menu

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 23, 2017 at 4:20 pm #43254
    DaBus
    Participant

    Hi,

    on my iPad mini 3 in landscape mode I have no chance to expand the second and third menu item. The fourth menu is working right now, but this menu has no hyperlink. Any hints what’s going wrong? How can I expand menu items with hyperlinks included? Site: http://www.echo-tests.de

    Thanks!

    May 24, 2017 at 12:44 am #43261
    wensolutions
    Keymaster

    Hello @dabus,

    The issue has been noted as known issue and we are currently working on this . We will be releasing the update fixing the issue soon and we will let you know.

    Hoping for the Co-operation .

    Best Regards!!

    August 19, 2017 at 2:51 am #51189
    DaBus
    Participant

    Any news on this?

    Regards,
    DaBus

    August 23, 2017 at 2:11 am #51537
    wensolutions
    Keymaster

    Hello @dabus,

    We have already released the update fixing the issue .

    So please update your theme to the latest version and verify the issue .

    Also we would like to apologize for delay in replying .

    Thank you !!

    Best Regards!!

    August 26, 2017 at 1:58 am #51780
    DaBus
    Participant

    I’ve installed the latest update but already the same issue.
    It isn’t possible to open the menu.

    🙁

    August 29, 2017 at 3:13 am #51955
    wensolutions
    Keymaster

    Hello @dabus,

    While we have tested your site in the ipad, the link issue seems to have been resolved.

    Please check and verify the issue in your side.

    Also, make sure you have updated the theme to the latest version and clear cache in your site.

    if the issue is not resolved, please let us know so that we can debug the issues further.

    Best Regards !!

    August 29, 2017 at 12:48 pm #52017
    DaBus
    Participant

    Hi!

    you’ve verified this on my website with iPad or iPad mini in landscape mode?
    I’ve checked this again and the issue isn’t resolved. Website cache is deleted on my iPad mini and I’ve cross checked with an iPad Air (was never on my site before).
    It isn’t possible to open the menu on “Amazon Echo” and “Alexa”. Only the menu “Skills im Test” is working, but this item has a hyperlink.
    Without hyperlink isn’t working right now for me.

    Can I check anything else? The themes latest version is installed, otherwise the fix isn’t installed and can’t working for you!

    Many thanks for your support!

    August 30, 2017 at 12:12 am #52054
    wensolutions
    Keymaster

    Hello @dabus,

    Please once verify your issue by deactivating all the optimization plugin .

    Kindly let us know if the issue is not resolved .

    Best Regards!!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.