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  • August 28, 2019 at 5:01 am #104928
    dig
    Participant

    Hello,

    1. open bebug mode, shown :

    Notice: woocommerce_price is deprecated since version 3.0!

    some products price didn’t show this but some will. check screenshot:

    http://wxalbum-10001658.image.myqcloud.com/wxalbum/12013/20190828165536/7d41ebd224fe82a312337e2e8ef4412b.jpg

    2. set product grid on the front page, sorting is wrong.

    http://wxalbum-10001658.image.myqcloud.com/wxalbum/12013/20190828165530/688da57b75bf0fa17af5394ad23d82df.jpg

    3. server is over loaded, is your theme caused?

    logs shown the admin-ajax.php caused it.

    August 28, 2019 at 7:44 am #104936
    wensolutions
    Keymaster

    Hello @dig,

    Have you used the latest version of the theme?

    When we tested the theme locally, we are unable to find such an issue.

    So please make sure to use the latest version fo the theme which is 2.4.

    If the issue still persists with the latest version then kindly let us know.

    Thank you.

    August 28, 2019 at 12:18 pm #104970
    dig
    Participant

    thanks for your reply.

    issue 1 was solved when i reinstall the theme but issue 2 still there.

    can you pls confirm that in your test, when you display products grid on the front page, 4 products each line and display over 12 products, it’s still in lines? mine is not good, pls see screentshot:

    http://wxalbum-10001658.image.myqcloud.com/wxalbum/12013/20190829001613/515a79d30a5707344bbb4046d337740d.jpg

    and another question is, how to set relative products number from 4 to 6, which is in the product page. thanks.

    August 29, 2019 at 12:54 am #105019
    wensolutions
    Keymaster

    Hello @dig,

    As for the design issue, can you please provide your site URL so that we can provide the precise fix on this?

    Now for the relative post section, it is controlled through the WooCommerce so, please refer to below given link and use the filter in your child theme functions.php file.

    https://docs.woocommerce.com/document/change-number-of-related-products-output/

    Hope this helps.

    If you have any confusion related to the above query then kindly let us know.

    Thank you.

    August 29, 2019 at 5:43 am #105030
    dig
    Participant

    the website is not appropriate to post here but i’m luckily to found the reason.

    it was caused by the font. when you set arial font on heading tags, the issue comes out, and other fonts has no problems.

    pls let me know how to fix this, thanks.

    August 29, 2019 at 5:47 am #105031
    dig
    Participant

    i didn’t test all the fonts but roboto and arial will cause the issue. pls check, thanks.

    August 30, 2019 at 12:22 am #105075
    wensolutions
    Keymaster

    Hello

    As much as we would love to help you, we are actually unable to help you without getting to inspect the site thoroughly.

    If the forum is inappropriate for you to post the URL, kindly send the mail mentioning your site URL in the given address : support@wptravel.io

    We will inspect further and get back to you once we get the URL.

    Regards!

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