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Home › Forums › Pro Themes › Travel Ultimate Pro › Frontpage slider problem
Hello,
We have a problem with the frontpage slider. When one trip is added everything looks alright – https://prnt.sc/KWS3E4t2elrv – but when we try to add another trip – https://prnt.sc/7CGnLrqZQdDe – you can see the blank space between the slider and the following section. Also when the trips in the slider are more than one they are not changing properly.
Thank you
@STYLE-TRAVEL-BG, We are unable to replicate the same issue on our side, Could you please let us know the version of the theme currently active on the site and the URL of the side? We will inspect from our side and figure out the actual cause of the issue. At the same time could you please troubleshoot your site by using the “Health Check” plugin? While troubleshooting the site please deactivate all the third-party plugins expect for the recommended one
The currently active theme is Travel Ultimate Child Theme Version: 1.0.0
URL: https://styletravelbg.com/
These are the results of the health check – https://prnt.sc/fj5gewk4TjwV
@STYLE-TRAVEL-BG, I’m unable to visit your site.
In the meantime could you please let us know about the parent theme is it Travel Ultimate Free or Pro? And the version of the theme. So that it would be easy to track the issue and provide you with a solution
Ofc, the parent theme is Travel Ultimate Pro Version: 1.3.4
@STYLE-TRAVEL-BG, We have tested with the same version and there is no such issue in the theme.
Maybe the issue is with the child theme. Is it possible to share the site login details so that we can inspect from our side?
You can send login details to prashant.themepalace@gmail.com
I have sent an email with the login information
Thank you
@STYLE-TRAVEL-BG, Thanks for the login details. We are able to figure out the main cause of the issue.
The issue is due to the conflict with WP Travel Blocks plugin. For now, we have disabled the plugin.
We will release the update by fixing the problem in next update
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