Home Forums Pro Themes Graduate Pro Header and menus not working

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  • #70935
    Sun
    Participant

    Hi I’m having an issue with the header menus, there is no menu created and yet I have pages set up for home that show demo content and home page at the bottom. It is pretty strange and I’m not really interested in trying to fix broken code. Please issue me a refund. I only purchased earlier this morning.

    #70941
    wensolutions
    Keymaster

    Hello @jsun,

    First of all thank you very much for buying the pro version of the theme.

    Now coming back to your query, actually it is not the issue of the theme. By default, the theme will display the menu (Fall back menu) even if you have not assigned any menu to that location.

    It is in fact, the rule set by the WordPress theme reviewer that the menu location should display fallback menu if no any menu is assigned to that menu location.

    So to make you desired menu appear go to Admin Panel > Appearance > Menus and create the menu you like and assign them to the available locations.

    Hope this clears the confusion.

    If you have any issues related to the theme then please let us know and we will help you.

    Thank you.

    Best Regards!!

    #71219
    Sun
    Participant

    The problem is that its hard coded in so even if I try to create a menu, I get a home page and a second home page. I just don’t think this theme is very compatible with WordPress. Where else does the main-nav appear? I’m going to ask again for the refund to be issued.

    #71237
    wensolutions
    Keymaster

    Hello @jsun,

    We would like to apologize for all the trouble.

    If you are getting two home page then you can delete one and use the other one while creating the menu from Admin Panel > Appearance > Menus.

    As for the location about the main navigation menu, it will appear in the homepage at the header.

    Also, the theme is constructed using the WoredPress coding standard so there is no any such compatibility issue.

    Additionally, it is not the issue as we have already mentioned. But if you still do not want to use the theme then you can ask for the refund by sending and email to the email address given below:

    info@themepalace.com

    Thank you.

    Best Regards!!

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