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  • January 20, 2016 at 3:11 am #935
    Louise
    Participant

    Do you know what size the images need to be in porfolio?

    Thank

    January 20, 2016 at 3:52 am #940
    wensolutions
    Keymaster

    Image size should be greater than 365 x 265 px .

    Thanks

    January 28, 2016 at 7:10 am #1069
    Louise
    Participant

    I can’t seem to get any images right as it zooms in on them and they appear grainy? Have you got any more recommendations on sizes? Or can you change it to a static image?

    January 28, 2016 at 7:20 am #1070
    wensolutions
    Keymaster

    Can you please post your site URL so that we can check it and try to give you an exact solution ?

    January 29, 2016 at 12:14 pm #1090
    Louise
    Participant

    HI, it’s http://www.kirstywrightmassage.com Thanks!

    January 29, 2016 at 12:49 pm #1091
    wensolutions
    Keymaster

    Hi

    Thanks, link was indeed helpful to debug your issue. Finally got your point looking at your portfolio image. Issue was that it was actually cropping image to 150×150 px which was small but trying to fit by stretching out to fill the container thereby it zoomed to blur.

    Now in your dashboard, go to Settings -> Media , look for Thumbnail Size option and update current value to 

    width = 357
height = 265

    Now go to respective portfolio page and once gain re-upload those featured image to cut them to new dimension as set above.

    This should do the trick !!

    Let us know if you still have problem doing this.

    Thanks

    January 30, 2016 at 4:50 am #1097
    Louise
    Participant

    HI, I’m afraid that still hasn’t worked, did you suggest to include the crop to exact dimensions too on that setting? tried both and it’s still not working. Can you change the setting to just show the featured image as a static image. I am using pages rather than posts if that makes any difference.

    January 30, 2016 at 8:38 am #1098
    wensolutions
    Keymaster

    Yes, also make sure you have ‘checked’ the checkbox to crop to exact dimension as well.

    Next, you have to re-upload the image for the pages under ‘Therapy Locations’ section in your homepage to crop the images into these new dimension. Using pages or posts does not make any difference in the layout.

    I have noticed that the images are still cropped into 150 x 150. The above steps would help you remove this issue.

    January 30, 2016 at 10:56 am #1102
    Louise
    Participant

    Thanks Have managed to sort that, but now of course the image looks wrong in the actually linked page…as I have the image on set featured image? Any ideas how to correct that now? Thanks

    January 30, 2016 at 11:06 am #1103
    Louise
    Participant

    I’ve sorted it!! Thanks for all your help. Much appreciated 🙂

    January 30, 2016 at 11:12 am #1104
    wensolutions
    Keymaster

    No problem ! Happy to help..

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