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Home › Forums › Free Themes › Travel Insight › Menu on mobile forced collapsed
The menu does not stay open browsing our site on mobile. First level stay open but not the second – it opens and automatically closes after showing all sub menu items fairly quick.
Wanted behavior is thet the menu stays open until the user closes it.
Please help out with changes to the code.
The live URL is: diamondglacieradventures.com
Seems there is a conflict between the js files. Could you please disable all the plugins and check if the issue is still exists
Thank you for replying. Ive deactivated all plugins just now but it behaves the same. This could be becaused of cashed data so I will leave them off 12h to see later today aswell and for you guys too. Lets see!
Sure, If it does not works, let us know
We are unforunate that the problem still exist.
I made a blank install through cpanel just to verify.
diamondglacieradventures.com/validation
I see that your demo dont have this issue. are you on the same codebase as the one one can download?
Could you please manage to give dashboard access to the subdomain? we will inspect and try to get a solution to fix the issue.
yes, can i email you?
Send me an email and i will reply with info on how to log in. please remove my previous message.
you can send to prashant.themepalace@gmail.com
Thank you, I did that just now from the email this account is registered with.
sorry for the late response, actually it’s our weekend
Regarding the login details, I did not get any mail in my inbox. Could you please manage to resend the login details?
I resent it from my personal email (also a gmail adress).
Hello,
I am having the same problem, the menu on mobile doesn’t stay open but closes immediately. Did you manage to find a solution?
Thanks
could you please share your site URL and login details with prashant.themepalace@gmail.com? we will inspect and let you know
The same issue exists on our site, as well as the demo site of themepalace .com
Since the issue also exists on the demo https://themepalace.com/theme-demo/?demo=ZjlhRzdEWlQ4STRNRnZDRHpSVE5vUT09 I assume it’s not related to any plugins, but an actual bug in the theme?
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