Home › Forums › Free Themes › Travel Insight › Menu on mobile forced collapsed
- This topic has 20 replies, 5 voices, and was last updated 2 years ago by
Psink.
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February 15, 2023 at 2:30 pm #188487
DGA
ParticipantThe menu does not stay open browsing our site on mobile. First level stay open but not the second – it opens and automatically closes after showing all sub menu items fairly quick.
Wanted behavior is thet the menu stays open until the user closes it.
Please help out with changes to the code.
The live URL is: diamondglacieradventures.com
February 15, 2023 at 10:24 pm #188489Psink
KeymasterSeems there is a conflict between the js files. Could you please disable all the plugins and check if the issue is still exists
February 16, 2023 at 5:32 pm #188495DGA
ParticipantThank you for replying. Ive deactivated all plugins just now but it behaves the same. This could be becaused of cashed data so I will leave them off 12h to see later today aswell and for you guys too. Lets see!
February 16, 2023 at 10:09 pm #188511Psink
KeymasterSure, If it does not works, let us know
February 17, 2023 at 12:21 am #188517DGA
ParticipantWe are unforunate that the problem still exist.
I made a blank install through cpanel just to verify.diamondglacieradventures.com/validation
I see that your demo dont have this issue. are you on the same codebase as the one one can download?
February 17, 2023 at 12:49 am #188519Psink
KeymasterCould you please manage to give dashboard access to the subdomain? we will inspect and try to get a solution to fix the issue.
February 17, 2023 at 8:09 am #188546DGA
Participantyes, can i email you?
February 17, 2023 at 2:39 pm #188553DGA
ParticipantSend me an email and i will reply with info on how to log in. please remove my previous message.
February 17, 2023 at 8:56 pm #188559Psink
Keymasteryou can send to prashant.themepalace@gmail.com
February 18, 2023 at 1:33 am #188561DGA
ParticipantThank you, I did that just now from the email this account is registered with.
February 19, 2023 at 11:30 pm #188592Psink
Keymastersorry for the late response, actually it’s our weekend
Regarding the login details, I did not get any mail in my inbox. Could you please manage to resend the login details?
February 20, 2023 at 8:47 am #188607DGA
ParticipantI resent it from my personal email (also a gmail adress).
June 10, 2023 at 1:19 pm #189952Naturagreca
ParticipantHello,
I am having the same problem, the menu on mobile doesn’t stay open but closes immediately. Did you manage to find a solution?
Thanks
June 11, 2023 at 11:25 pm #189958Psink
Keymastercould you please share your site URL and login details with prashant.themepalace@gmail.com? we will inspect and let you know
July 6, 2023 at 4:43 am #190171Lapzor
ParticipantThe same issue exists on our site, as well as the demo site of themepalace .com
Since the issue also exists on the demo https://themepalace.com/theme-demo/?demo=ZjlhRzdEWlQ4STRNRnZDRHpSVE5vUT09 I assume it’s not related to any plugins, but an actual bug in the theme? -
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