Home › Forums › Pro Themes › Education Hub Pro › Menu Scrolling & Hover problem

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  • July 6, 2017 at 7:04 pm #47107
    nahs
    Participant

    1. Is there a way to add the ability to scroll down my main menu and submenu dropdowns like you have on the table of contents on this page of your website: http://themepalace.com/instructions/themes/education-hub-pro/? My menus are long, especially the submenus, so the list often runs off the page.

    2. I’m having the same problem as others about the dropdown menu disappearing on hover. I saw your response to someone about the latest update to Education Hub Pro fixing this problem, but my dashboard shows that I have the latest version but I’m still having the issue.

    Here’s the website: http://www.northatlantahigh.org/

    Thanks for your help!

    July 7, 2017 at 1:55 am #47126
    wensolutions
    Keymaster

    Hello @rlpeckhamcomcast-net,

    When inspecting your site we found that you not updated you theme to the latest version . Current version of your theme is 2.4 but the latest version of the theme is 2.5 so please update your theme to the latest version and verify the issue .

    Let us know if the issue still persist after the update .

    Also to place the scroll in the sub menu requires higher code customization which is beyond the support we offer for our product so our suggestion to you is to hire a seveloper .
    To hire a developer please follow the link below

    http://themepalace.com/hire-a-customizer/

    But you can still try to reduce the height of the sub menu so that it becomes accessible . For this paste below given CSS in Admin Panel > Appearance > Customize > Additional CSS .

    .main-navigation ul li ul li a {
    padding: 5px 15px;
}
.main-navigation ul li li.menu-item-has-children > a::after, .main-navigation ul li li.page_item_has_children > a::after {
    top: 5px;
}

    We hope it helps,

    July 7, 2017 at 9:26 am #47157
    nahs
    Participant

    Thank you for such a quick response. I’m having trouble updating the theme. My WP dashboard doesn’t indicate that an update is available.

    The menu scrolling fix works nicely on a laptop and desktop but on a phone the + sign on the submenus shifts when I expand the menu.

    Thanks for your help!

    July 10, 2017 at 12:44 am #47298
    wensolutions
    Keymaster

    Hello @rlpeckhamcomcast-net,

    If you are unable to update your theme then please update your theme manually . For this follow given steps:

    – Unzip education-hub-pro.zip to your Desktop.
    – Using an FTP client to access your host web server, go to /wp-content/themes/ and upload your new copy of Education Hub Pro Theme.

    Also make sure that your license has not expire .Once your license is expired you will need to renew your subscription in order to continue downloading updates.

    When we have checked the menu in latest version it is working fine so please update to the latest version of the theme.

    Hope this helps .

    Best Regards!!

    Have a great Weel.

    July 11, 2017 at 8:58 pm #47467
    nahs
    Participant

    I’ve updated to the latest version, 2.5, on a duplicate of our site and the problem still exists. Anything else I can try?

    July 12, 2017 at 2:13 am #47478
    wensolutions
    Keymaster

    Hello @rlpeckhamcomcast-net,

    When we have inspected your site URL we found that you have not updated you theme to the latest version. Currently your theme version is 2.4 but the latest one is 2.5 so, please update to the latest version.

    You can also use CSS to solve the issue . For this go to Admin panel > Appearance > Customize > Additional CSS and paste below given CSS.

    .main-navigation ul ul {
    top: 41px;  
}

    Hope this helps.

    Best Regards!!

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