Home Forums Pro Themes Nature Bliss Pro Mobile Version Menu

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • #125862
    Jeanne Pittman
    Participant

    Greetings
    We buy the theme, but we have problems with the menu of mobile versions, tablets and cellphones.
    The menu is not fixed at the top, it is placed fixed with an empty space from the top both on cellphones and tablets.
    Another problem we have is that when the main menu is selected as fixed for the PC version, it also becomes fixed on the tablet, resulting in the mobile menu covering the fixed main menu.
    In addition to the Nature Bliss Pro theme we use other plugings such as Elementor and Polylang. I do not know if it is an error, or it is designed in this way, there is some solution to move the mobile menuto the top without empty space, and also maintain the property of the main menu fixed for PC without it being applied to tablet.

    #126073
    wensolutions
    Keymaster

    Hello,

    Regarding your query, we can inspect in detail with your site URL, and also please provide us with the specific screenshots where you have the issues so that we can inspect in detail and provide you with the precise fix.

    Regards.

    #126546
    Jeanne Pittman
    Participant

    Hello,

    How can I send you images? There is no option to upload.

    Thanks,

    Rescate

    #126572
    wensolutions
    Keymaster

    Hello,

    You can add the site URL here and you can use the light shot app to capture the screenshot.

    https://app.prntscr.com/en/download.html

    Regards.

    #126898
    Jeanne Pittman
    Participant

    Hello

    See below for screen shots:

    https://imgur.com/VcpuVAA
    https://imgur.com/zgbrkxU
    https://imgur.com/SRioaJm

    Thanks,

    Rescate

    #126911
    wensolutions
    Keymaster

    Hello,

    the issue is very unlike to occur. So, please once verify that you have activated any third party plugin or not as this might be raising the issues. So please once deactivate the plugins one by one and verify the issue.

    As everything is working fine on our side, if the issue still persists after a third party plugin inspection then please provide us with your site URL so that we can inspect further in detail about the design issues.

    Hope this helps.

    Regards.

Viewing 6 posts - 1 through 6 (of 6 total)
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