Home Forums Pro Themes Education Hub Pro Multilevel menu does not work

  • This topic has 6 replies, 2 voices, and was last updated 1 month ago by lxms.
Viewing 7 posts - 1 through 7 (of 7 total)
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  • #209354
    lxms
    Participant

    Hello! I recently updated to the latest version of the template and noticed that in the mobile version of the site the menu no longer displays the second and further levels. Previously, there was a cross on the right that you could click on and the menu would open, now there is no such thing and I can only open the first level links. How can I fix this?

    #209370
    Psink
    Keymaster

    @lxms, Seems there is a conflict issue with the third parties plugins. We have checked form our side and there is no such issue.

    As you can see in the screen record
    https://www.awesomescreenshot.com/video/36669679?key=9b335941f1809bfaa4f3cef5055f01c7

    Could you please share a URL of your site so that we can investigate the actual reason of the issue?

    Also please try deactivating all the plugins and check if the issue exist after deactivating all the plugins.

    #209371
    lxms
    Participant

    Everything works in the video, really. I disabled all the plugins, but it didn’t help, maybe it’s something else. Everything worked without errors on version 2.5.
    Website address: LINK

    #209373
    Psink
    Keymaster

    Strange, seems issue is only on your site, for further investigation is it possible to share temporary login for your site? You can share it to prashant.themepalace@gmail.com

    #209375
    lxms
    Participant

    Done

    #209377
    Psink
    Keymaster

    @lxms, Thanks for the temporary login we are able to fix the issue on the site. Please verify form your side

    #209378
    lxms
    Participant

    Yes, everything worked. Thanks!

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