i have been chatting to you by email re my purchase of nature bliss

you asked me to open a support ticket

so i am copying what i emailed
………………………..

Sirs

I have managed to activate my theme key in wordpress

I seem to have pictures of three girls jumping upp and down

It looks nothing like the theme shown in on your site and linked to 1and1 wordpress

I was expecting the theme to be as shown on your site and that’s why I paid the extra for the pro version

How do I get the theme to show exactly as your site shows it please

I include what you show on your site

Edward Bell
Recruitment Director
Dynamic Professionals
P: 0203 290 7767
M: 07825515398
E: edward.bell@dynamic-professionals.net
W: http://www.dynamic-professionals.net

From: WEN Solutions [mailto:wensolution@gmail.com]
Sent: 01 November 2017 15:35
To: Edward Bell <edward.bell@dynamic-professionals.net>
Subject: Re: nature bliss

Hello,
We have checked your targeted website URL and it is seen that the Nature Bliss Pro theme has been installed and activated in the website URL.
However, the front page is currently displaying latest posts. Your homepage setup is still not completed. You will need to setup the front page to static front page to get the section settings as per demo in the front page.
Please create a new “Home” page, go to your Admin Dashboard > Appearance > Customize > Static Front Page and choose “A Static Page” in Front page Displays option. choose your home page in Front page dropdown and save your changes.
You can also follow the official theme documentation with detailed instructions and screenshots to setup sections for home page at :
http://themepalace.com/instructions/themes/nature-bliss-pro/

On Wed, Nov 1, 2017 at 5:35 PM, Edward Bell <edward.bell@dynamic-professionals.net> wrote:
I have followed your advice for the domain after buying naturebliss pro

The hosts have sorted the domain and the website pointing at each other

Can you please look at this http://www.greenrevolutionsearch.com

It is up and published so you cans ee where I am at

This still doesn’t look like the pro version I purchased which seemed to have more pictures and be more developed please can you advise

Edward Bell
Recruitment Director
Dynamic Professionals
P: 0203 290 7767
M: 07825515398
E: edward.bell@dynamic-professionals.net
W: http://www.dynamic-professionals.net

From: WEN Solutions [mailto:wensolution@gmail.com]
Sent: 30 October 2017 15:35

To: Edward Bell <edward.bell@dynamic-professionals.net>
Subject: Re: nature bliss

Yes, definitely. Our theme / template has no issue. It’s just that you workout with your WordPress setup on your main domain.

Please ask your host for further help if needed.

On Mon, Oct 30, 2017 at 9:11 PM, Edward Bell <edward.bell@dynamic-professionals.net> wrote:
Thanks

If u follow that advice will I then have the template I bought from you to work on

Is will the template I paid money for be up and running if I do what you mentioned

Edward Bell
Recruitment Director
Dynamic Professionals
P: 0203 290 7767
M: 07825515398
E: edward.bell@dynamic-professionals.net
W: http://www.dynamic-professionals.net

From: WEN Solutions [mailto:wensolution@gmail.com]
Sent: 30 October 2017 15:22

To: Edward Bell <edward.bell@dynamic-professionals.net>
Subject: Re: nature bliss

Hello,
We have checked the 1&1 dashboard and your website from the login credentials that you have provided.
The issue of you are referring actually seems to hosting related than that of the Nature Bliss theme itself.
Currently, your Control Panel dashboard shows that no domains are set for the site green revolution ( Screenshot attached ) and hence is not accessible with your URL. Also, the WordPress dashboard and Nature Bliss theme both are up and running in the 1&1 temporary URL : http://greenrevolution.apps-1and1.net/
Screenshot[2] attached
We could not access the WordPress from the credentials you have provided, however the theme is installed and running currently in the temporary domain.
To resolve the issue, please point your actual domain ( greenrevolutionsearch.com ) from the Domain’s Control panel to your 1&1 hosting. Please contact your hosting service provider for details / help on this.
if you have any queries / issues regarding the theme, please feel free to write back to us.

On Fri, Oct 27, 2017 at 10:35 PM, Edward Bell <edward.bell@dynamic-professionals.net> wrote:

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From: Edward Bell
Sent: Friday, October 27, 2017 5:49:08 PM
To: WEN Solutions
Subject: Re: nature bliss

I’ve paid for WordPress and it is on there.

1and 1 remotely came on my system when I downloaded the nature bliss zip file after buying it but due to a problem in your file they couldn’t load the template

Her is a picture to show you I have WordPress

You should be able to sign into it with the details I have given you

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