Home Forums Free Themes WEN Business No homepage displayed

Tagged: ,

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #19142
    maryoggi
    Participant

    Hi
    I have a problem. Any page I set as home page is not displayed. I built the homepage using siteorigin and I thought that was the problem but I notice that although I set a normal page not made with siteorigin in static page it can not be seen. I have nothing in widget section, no widget in the front page widget area, but maybe it’s a problem that in the customization of the theme, in the widget menu, there is a message: “Nessuna area widget presente nell’anteprima. Per avere accesso da qui ai widget, naviga nell’anteprima fino a un modello che utilizzi un’area widget” = “No widget area in this preview. To gain access to the widgets from here, browse in the preview to a model using a widget area.”
    Can you help me, please?
    Thank you very much!
    I hope I could explain myself and sorry for my English (I’m Italian).

    #19143
    wensolutions
    Keymaster

    Hello @maryoggi,

    To display static page contents in the front page of your website in WEN Business theme, the “Front Page Widget Areamust be empty. If any widget is set to display in the Front page widget area, the static page contents will not show on the front.

    Please verify that in your Admin Dashboard > Appearance > Customize > Widgets > Front Page Widget Area is completely empty.

    If no widgets are shown in the front page widget area and the issue still persists, please share with us your site URL so that we can further debug the issue and provide a fix.

    Best Regards !!

    #19144
    maryoggi
    Participant

    Hallo,
    thanks for your answer. The front page widget area is empty.
    My url is http://www.myjobassistentevirtuale.it
    If you go to http://www.myjobassistentevirtuale.it/chi-siamo and then you click home in the header menu, you can see my home page. The problem is that if I set it as static first page it desappears as happens to http://www.myjobassistentevirtuale.it/contattaci which I put as static first page to make a test.

    #19152
    wensolutions
    Keymaster

    Hello,

    Can you please go to Dashboard -> Settings -> General Settings and change the Site Address (URL) and WordPress Address (URL) to http://www.myjobassistentevirtuale.it/ i.e the address of your website?

    Hope you understand.
    Best regards.

    #19155
    maryoggi
    Participant

    I don’t know how to send you a screenshot, but it’s already like that.
    In Site Address (URL) and WordPress Address (URL) there is http://www.myjobassistentevirtuale.it

    #19264
    wensolutions
    Keymaster

    Hello, it seems like you have site migration problems and as much as we would like to help you we are not able to as, this is beyond the support offered for our products, which consists of bug fixing and theme documentation.

    We would like you either contact your system administrator to properly migrate the site and manage the .htaccess file for you or hire a customizer to do the job.

    To hire a customizer please visit http://themepalace.com/hire-a-customizer/

    Best regards.

    #19320
    maryoggi
    Participant

    I didn’t make any site migration.

    I insist that in Appearance > Customize > Widgets I have nothing! I don’t have the Front Page Widget Area empty, I don’t have the Front Page Widget Area at all and I had it. I have that area in Appearance > Widget but it’s not part of the theme.

    🙁

    #19332
    wensolutions
    Keymaster

    Currently your main site URL appears blank , white screen of death.

    Option I :

    Try to disable any plugins and see if they are causing any issue

    Option II :

    Go to the root of your WordPress installation usually it is inside /public_html folder in your cPanel.

    In the root folder there is a file called wp-config.php and edit it to change the WP_DEBUG mode to TRUE .

    i.e.

    define( 'WP_DEBUG', false ); change it to define( 'WP_DEBUG', true );

    This will reveal any PHP error in the browser that is preventing the homepage display.

    #19335
    maryoggi
    Participant

    I chose option II, and I changed the file wp-config.php, but the home page is always a white screen of death…

    #19339
    maryoggi
    Participant

    Notice: register_widget_control è deprecata dalla versione 2.8.0! Utilizzare al suo posto wp_register_widget_control(). in /home/myjobass/public_html/wp-includes/functions.php on line 3707

    Help!

    #19340
    maryoggi
    Participant

    Notice: register_sidebar_widget è deprecata dalla versione 2.8.0! Utilizzare al suo posto wp_register_sidebar_widget(). in /home/myjobass/public_html/wp-includes/functions.php on line 3707

    #19386
    wensolutions
    Keymaster

    Hello @maryoggi,

    The php error you are facing in the home page may have been caused by theme / plugin conflicts and / or error in WordPress Configurations. Please try to follow the following further steps to debug the root cause for your issues:

    • Deactivate Your Plugins : Deactivate All of your plugins first and see if the issue is resolved. If the issue is resolved you can try reactivating plugins one by one and check the site to find the plugin creating the error.
    • Switch to default theme : Issues can also be caused by the theme/ plugin functions conflicts. Please try to switch back to a default theme (Like Twentysixteen) and check the home page.
    • Manual WordPress Update: If the above steps does not resolve your issues you can also try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.

    Note: Please make sure to backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Hope this helps you resolve the issue,

    Best Regards !!

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.