Home Forums Pro Themes WEN Associate Pro No image in widget Associate Pro

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  • #24913
    Louise Roy
    Participant

    Hello,

    No matter the widget I install on my Front Page Main , I can’t see image. For example with Testimonial widget, I only have Thumbail choice and it doesn’t appear.

    I have installed a third party plugin and images are published.

    I have the same problem with all widget… even if I select an image size, no image appear? What is my mistake??

    Thanks!

    #24929
    wensolutions
    Keymaster

    Hello @Louise Roy,

    Please explain in more details the issue you are facing regarding the images not being displayed. With the current information you have provided, we are not sure about which widgets in what widget areas you are having the trouble with.

    Kindly provide us your website URL with a screenshot marking the issue so that we could get better insight of the issue and provide you with a precise fix.

    Best Regards !!

    #24946
    Louise Roy
    Participant

    Hello,

    I can’t see the picture in Front Page sections (no matter what I include in those sections: Our Featured, my profil, testimonies, etc.)

    See in my Main Front Page at the bottom, I installed a third party with testimonies and we see the pictures, not with yours.
    http://louiseroy.com/

    The testimony is in an article, with text and photo.
    http://louiseroy.com/marie-beauvais-cabinet-marie-beauvais/

    Screenshot of your widget
    http://louiseroy.com/wp-content/uploads/2016/12/testimonial.png

    My profil has a picture
    http://louiseroy.com/courtier-immobilier/
    But if I use your widget Associate: Featured page, the photo is not there!
    http://louiseroy.com/wp-content/uploads/2016/12/FrontPage-Lower-Right_Featured-page.png

    I hope my explanations are better now… 🙂

    Best regards,
    Louise

    #24986
    wensolutions
    Keymaster

    Hello @Louise Roy,

    We have inspected your website URL along with the screenshots you have provided.

    It is seen from your website URL that the image you are referring to comes from the post content itself.

    The widgets in the WEN Associate Pro theme pulls images from the “Featured image” set to the posts that you have chosen to display in the widgets and not the images from within the content of the post.

    Please set featured image to the post that you have chosen to use in the widgets form the post edit screen > Featured Image metabox in the bottom right to display the images in the front page widgets.

    After setting a featured image, the image will be displayed also on top of posts in post single page. If you wish to change this, you can set the Appearance > Customize > Themes Options
    Layout Options > Image in Single Post/Page setting
    to “No Image” Option.

    For any further confusions, Please feel free to write back to us.

    Hope this Helps,

    Best Regards !!

    #25045
    Louise Roy
    Participant

    Aaaaahhhh !!! Thank you very much! My confusion comes from using WordPress in french and other plugins and template in english! 🙂

    Now it works perfectly! With the Testimony Widget, is it possible to have the image at the left of text instead at the center top?

    Thanks a lot for your always very fast and accurate replies!

    Louise

    #25062
    Louise Roy
    Participant

    Hello again,

    Another question about the Featured Images. Is it possible to insert a link on those images?

    Thanks!
    Louise

    #25068
    wensolutions
    Keymaster

    Hello @Louise Roy,

    You can align the image to the left in the testimonial section by simply pasting in the following custom CSS in your Admin Dashboard > Appearance > Customize > Theme Options > Advanced Options > Custom CSS field :

    @media(min-width: 768px){.testimonial-thumb {
    
    float: left;
    }}

    This will make the thumbnail in the testimonial to show up at the left of the Quote.

    Regarding your query of image link,

    The feature you are requesting is not available on the theme by default.

    Although it is possible for you to achieve your request on the theme with advanced code customization of the theme, it might effect other parts of the theme, like its design and at times its functionality.

    It would be wise not to customize the code yourself if you do not have knowledge on programming,
    Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    Hope this Helps,

    Best Regards !!

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