- This topic has 2 replies, 2 voices, and was last updated 8 months, 2 weeks ago by
.
Viewing 3 posts - 1 through 3 (of 3 total)
-
Posts
-
Hello. I paid for order ID #188293, but the payment status has been Pending for several hours. At the same time, I received a receipt for the purchase by email. I’m starting to worry, is everything okay? When will the purchase be available to me?
I contacted support by email but didn’t receive a response.
@lxms, In the case if you have recived a receipt for purchased by email you will be able to downlaod the theme from the Account Page. Here is the link https://themepalace.com/my-account/
Let’s us know if you are not able to download the theme from the Account Page
Viewing 3 posts - 1 through 3 (of 3 total)
- You must be logged in to reply to this topic.
