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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 27, 2018 at 7:09 am #80657
    Erum Shaheen
    Participant

    I have added “Header Image” in Order Nitification but it is not alligned fully with Email Template. You can see in attached Picture that Header is slightly under by its Right side. Please advise for the solution

    Order Confirmation Receipt

    Regards,

    Erum

    September 28, 2018 at 2:31 am #80721
    wensolutions
    Keymaster

    Hello @erum-shaheen,

    We could not get the screenshot attached with the previous thread and thus cannot visualize the issue correctly.

    Please provide us working screenshot of the issue with your website URL so that we can check the issue further and provide you with some precise fixes.

    Best Regards !!

    October 8, 2018 at 11:06 am #81303
    Erum Shaheen
    Participant

    Order Notification Email Template

    See attached screen shot of the Email. Issues are as below;
    1- advise me “Exact width” of Header that should be matched with size of body as you can see it is slightly under by right side.
    2- I don’t want distance between Header and Body of Email. Please advise how to remove it.

    Awaiting for your reply.

    Regards,

    October 11, 2018 at 1:34 am #81674
    wensolutions
    Keymaster

    Hello @erum-shaheen,

    Can you provide working website’s URL or maybe the code? We can’t provide the fix from the screenshot unless we test it ourselves on the code.

    Thank you.

    Regards!!

    October 11, 2018 at 1:44 am #81675
    Erum Shaheen
    Participant

    It is http://www.impressiononline.net

    October 17, 2018 at 9:34 am #82023
    Erum Shaheen
    Participant

    Hello, awaiting for your reply on it.

    October 31, 2018 at 2:54 am #82875
    wensolutions
    Keymaster

    Hello @erum-shaheen,

    We would like to apologize for the delay in replying to you.

    Can you provide your login detail so that we can fix it for you?

    Please send the detail in the email given below:

    wensolution@gmail.com

    Thank you.

    October 31, 2018 at 8:14 am #82923
    wensolutions
    Keymaster

    Hello @erum-shaheen,

    Thank you for the login detail.

    After a few research on your query, we found that it will take a higher code customization and lots of time to fix the issue. So, as much as we would love to help you with this, we are unable to do so as it is beyond the support we offer for our product.

    So you need to hire a professional for this.

    To hire a developer please follow below given link:

    http://themepalace.com/hire-a-customizer

    Hope you understand.

    Thank you.

    Regards!!

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