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  • January 25, 2018 at 7:05 am #64280
    hinachan0604
    Participant

    I was trying to change the Our Team section, but it’s not updating on the site. I’ve deleted my cache and viewed it on incognito and such but it’s not working.

    Please advise.

    January 25, 2018 at 11:52 pm #64345
    wensolutions
    Keymaster

    hello @hinachan0604,

    First of all thank you very much for using the pro version.

    When we checked the theme locally we are unable to find such issue.

    Also when we inspected the screenshot we saw that you are trying to edit the Our team Template. Actually, Team section is not controlled from that template.

    To edit the content in our team section at the home page go to Admin Panel > Appearance > Customize > Homepage Sections > Teams and add the teams here.

    Since the theme also recommends the plugin TP Philosophy Tool, you can create the team from here and then select the option “Teams” in Content Type Option inAdmin Panel > Appearance > Customize > Homepage Sections > Teams and enter the post ID that you have created from Admin Panel > Teams > Add new.

    Screenshot:
    https://image.prntscr.com/image/UvalsoUnR0iesj_ongMdEg.png

    You can aslo simply create the post of the team member from Admin Panel > Posts and enter the post id by choosing the option Posts in Content type option.

    Hope this helps.

    Best Regards!!

    January 27, 2018 at 9:40 pm #64467
    hinachan0604
    Participant

    Thank you for your reply, I was able to make it work!

    However, even if the page is published properly.

    After I click it from my home page, it doesn’t work and give me a 404 error.

    Please do advise once again. Thank you.

    January 28, 2018 at 1:20 pm #64515
    wensolutions
    Keymaster

    hello @hinachan0604,

    When we checked the theme locally, we were unable to find such issue.

    So please can you post your site URL so that we could inspect further and help you?

    Best Regards!!

    January 28, 2018 at 1:51 pm #64518
    hinachan0604
    Participant

    It’s currently on maintenance since I haven’t finished with content yet but I’ll open it for a day so you can inspect it.

    https://starlight.seiyuuri.com/

    January 29, 2018 at 1:04 am #64565
    wensolutions
    Keymaster

    Hello @hinachan0604,

    To resolve the issue please go to Admin Panel > Settings > Permalinks and save the setting by clicking on Save Changes.

    https://image.prntscr.com/image/n0AJXl30REWsa49pDiFM1w.png

    Hope this helps.

    Best Regards!!

    January 31, 2018 at 11:21 pm #64883
    hinachan0604
    Participant

    It worked! Thank you very much!

    January 31, 2018 at 11:50 pm #64886
    wensolutions
    Keymaster

    Hello @hinachan0604,

    Glad we could help you !!

    If you have any issues further, please feel free to post your queries and we will happily help you further.

    We will really appreciate if you could help us too by rating our theme in WordPress repo here:-

    https://wordpress.org/support/theme/tp-philosophy/reviews/

    Best regards !!

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