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  • April 12, 2021 at 3:17 am #148279
    Sergei
    Participant

    Hello. An error appears while importing demo data. Need help.

    An error occurred while fetching file from: /wp-content/themes/signify-pro/inc/support/ctdi/signify-pro.dat!
    Reason: 403 – Forbidden.

    April 13, 2021 at 1:45 am #148315
    Theme Palace
    Keymaster

    Hello Sergei,

    It is not allowing it to read the file which is clearly shown by the error code “Reason: 403 – Forbidden.”
    All directories should be 755 or 750 permission and All the files should be 644 or 640 permission. Please refer to https://wordpress.org/support/article/changing-file-permissions/

    Thanks

    April 13, 2021 at 9:57 am #148346
    Sergei
    Participant

    I have permission:

    Files – 644
    Folders – 755.

    The error does not disappear, it was possible to load manually.

    Please delete my question from the topic https://themepalace.com/topic/help-to-setup-demo-content-import/#post-148257 (I chose the wrong topic for the question)

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