- This topic has 5 replies, 2 voices, and was last updated 6 years ago by
.
-
Posts
-
Hi,
Im sorry for my english but im french..
I have a problem: when i want to go in my page “shop” (contains all products) i can’t, the page no loading.. but with the demo i don’t have no problem. I try to change the page but no effect. Woocommerce is update, wordpress too. And when i try with an other theme i don’t have problems.
I paid this theme but without can to load this page it’s difficult for me.
Have you a idea please?
Thank you very muchHello @smartandbio,
Thank you very much for using the Yummy pro theme.
When we checked the theme locally, the shop page is displaying fine.
So, can you please provide your site URL for the further inspection?
Regards!!
Hi and thank you!
The url is https://www.smartandbio.fr/shop/ and now the theme actived is Yummy Free, with Yummy Pro the page is the same but without my products.Hello @smartandbio,
Since the issue is in the pro version (according to you), so please activate the pro version and let us know. After the activation of the pro version, we will inspect the issue further and help you.
Thank you.
Regards!!
Hello,
I solved my problem!! 😀
With the debug mode i seen “Call to undefined function array_column()” from the Theme Yummy Pro,
I realized that WordPress used Php 5.4 and not 7.2, so i upgraded php and now it’s okay!
Thank you for your time et see you 😉
AminaHello @smartandbio,
Glad that you figured out the issue by your self.
Let us know if there is anything further.
Thank you.
Regards!!
- You must be logged in to reply to this topic.
