- This topic has 3 replies, 3 voices, and was last updated 6 years, 7 months ago by
.
-
Posts
-
I don’t know if you could make it even more difficult to renew my license and accept my money. I’ve tried three times. Going to go find someone else who wants my money.
Chris
Hello geovelo,
If want to renew your license you have to again buy the product from where you will get the new license by using which you can get updates of the theme and support forum access.
You just simply need to replace the old license key value with the new one .
And to buy the theme again you can visit below link .
http://themepalace.com/downloads/education-hub-pro/
Also we would like to apologize for the trouble.
If you have any confusion further please do write to us and we will assist you.
Best Regards!!
Have a good day .
I don’t understand, why do I need to buy a new license again?
Once I pay for a theme, isn’t it suppose to be fully functional?I though the license was only for the support and updates?
Hello @groupeulboudo,
We would like to apologize for the misunderstanding.
Once you buy the theme, you can use the theme for rest of your life.
The only thing here is you can download the updates and get private support forum access till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates and get private support forum access.But this subscription has nothing to do with the usages of the theme to your site. You can use it in your site as long as you want it without renewing your subscription.
Hope this clears the confusion.
If you have any query further, please let us know.
Thank you.
Best Regards!!
Have a good day.
- You must be logged in to reply to this topic.
