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  • December 4, 2017 at 2:47 pm #59688
    KIT
    Participant

    Hello!
    I bought theme and successfully activated it, but after a while there is a title “Site is inactive” in WordPress console.

    December 4, 2017 at 11:55 pm #59718
    wensolutions
    Keymaster

    Hello @kit,

    Can you post the screenshot of your issue so that we could inspect further? Also if possible please post your site URL.

    Thank you.

    Best Reagrds!!

    December 9, 2017 at 2:49 pm #60183
    KIT
    Participant

    Screenshots. Pressing on button Activate Licence does not correct the error.

    December 12, 2017 at 12:16 am #60404
    wensolutions
    Keymaster

    Hello @kit,

    If you’ve activated your license in any other site before, please deactivate it first and then activate it in the current site.

    If for some reason this is not possible, please contact with your purchase email and order #ID to info@themepalace.com to reset it.

    Hope this helps.

    Best Regards!!

    Have a good day 🙂 .

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