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  • October 27, 2020 at 12:09 pm #137200
    Juan Manuel Perdigon
    Participant

    Hello,

    I have bought and installed the Travel Master pro Theme.
    I have received my license number and already pasted on the THEME LICENSE section of the theme.

    There is a button that says Activate License, when I press it takes a while and the screen flashes, but nothing else happens. The worst part is that I have the SITE IS INACTIVE error all the time.

    How do I know my theme is working correctly and why do I have that horrible message like if I didn’t pay for my theme.

    Thanks in advance.

    Juan Perdigon
    ( absolutperdi yahoo.com )

    October 27, 2020 at 11:50 pm #137248
    wensolutions
    Keymaster

    Hello,

    Regarding your query, please follow the below given instruction which might be helpful to you.

    https://themepalace.com/tutorials/activate-themes-license/

    Also, please provide us with the screenshots of the error that you are facing.

    Please use lightshot app to capture screenshot of the particular screen.

    https://app.prntscr.com/en/download.html

    Hoping for your kind co-operation.

    If you have any confusion, let us know.

    Regards.

    October 28, 2020 at 10:13 pm #137288
    Juan Manuel Perdigon
    Participant

    Thanks!
    I have solved the problem.
    The site under the MANAGED SITES menu was
    http://mydomain/wordpress
    instead of
    http://mydomain/
    so I removed the wordpress and was able to activate. Thanks!

    October 28, 2020 at 11:37 pm #137330
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    If you have any any queries further, let us know.

    Regards.

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