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  • January 21, 2019 at 11:12 am #89430
    roomAromas
    Participant

    my new web site I have been trying the construction base to see how I get one with it and the slider on the front page has stopped working

    http://www.redditch-paving.co.uk/

    any reason why it’s worked fine these last few weeks since I started to use it

    January 21, 2019 at 11:54 pm #89452
    wensolutions
    Keymaster

    Hello,

    The issue might have raised because the slider section in your theme has been disabled.

    To enable the slider, please go to, Admin Panel > Appearance > Customize > Featured Slider > Slider Type and enable the slider.

    Hope this helps,

    Regards!!

    January 22, 2019 at 4:02 am #89461
    roomAromas
    Participant

    Hi,

    No this is not right as the slider has not been disabled.

    As I said. It was working fine with no issues and suddenly it has stopped working.

    thanks
    Lee

    January 22, 2019 at 4:44 am #89462
    roomAromas
    Participant

    slider enabled

    January 22, 2019 at 8:46 am #89472
    roomAromas
    Participant

    actually it does not matter.

    I dont have time to wait as I needed a fix for this asap!

    I downloaded another (smartslider) slider and have been using this to to fix the problem. I wont be upgrading anytime soon as the theme does not work as it should.

    thanks

    January 23, 2019 at 11:34 pm #89601
    wensolutions
    Keymaster

    Hello @roomaromas,

    We would like to apologize for the trouble.

    When we check both pro and free theme, the slider is working fine as you can see in the demo as well.

    Pro demo: http://demo.wenthemes.com/construction-base-pro/
    Free demo: http://demo.wenthemes.com/construction-base/

    Since you have enabled the slider, the slider may not have worked due to conflict with the third party plugin. So if you have installed any third party plugin then please disable them and verify the issue.

    Also, make sure you have uploaded the image in the feature image section of the page that you selected to display in the slider.

    Hope this helps.

    Let us know if you have any confusion further.

    Best Regards!!

    January 24, 2019 at 2:30 am #89609
    roomAromas
    Participant

    Can you read?

    I did not install anything. It stopped working. Everything was the same.

    I only installed the third party plug in after the slider stopped in order to get the new slider working.

    I won’t enable it now as the new slider works. I won’t be investing in the pro theme either

    January 24, 2019 at 3:33 am #89618
    wensolutions
    Keymaster

    Hello @roomaromas,

    The choice is all yours 🙂 .

    Let us know if there is anything further.

    Thank you.

    Regards!!

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